did my newly purchased Xbox 360 just died on me!??!!

[CJJ25]

Hey guys,

I recently got this xbox....and the console stoped reading my discs today when I put in my usual games....

everything else seem to work just fine. Except for it will not read any games or DVDs....looks like the CD Rom is down or something.

Has anyone experience this before?

How can I back up the save files on the HD?

THanks a lot!

[Anessa]

You might have gotten one of MS' many duds. Return it before your shamelessly short warranty runs out.

[CJJ25]

You might have gotten one of MS' many duds. Return it before your shamelessly short warranty runs out.

so there has been cases like this before?

what should I do about the saved games etc? are there ways to transfer them out?

Btw, the hard disk i have seem to only have 14 GB as to 20 GB advertised...anyone know what that is about?

[applejuice]

14 of 20 gigs because there is 6 gigs of preloaded songs and movie clips on the hard drive.

You have a 90 day warranty to return to retail, and then I think its something like $180 to get it fixed directly by calling 1800myxbox. (unless you buy the MS extended warranty)

As far as backing up your game saves, go get a 64 meg memory card...I think you can save the files from your hd onto that.

[CJJ25]

can I just buy a new one, exchange the HD and return the broken one?

it is still under refund period.