This is so true. I know all of the staff by first name basis at my main branch and they never ask me questions anymore. In the beginning, they're just building rapport so I always showed my Id when asked and answered all their questions. This also gave me better service as one time way back I accidentally went into overdraft as I wrote a cheque out but forgot to put money in the bank account. The branch manager called me first thing in the morning to notify me so I wouldn't a NSF and bounced cheque. No other bank does this.jeff1970 wrote: ↑ I think it depends on your relationship with your bank. My current main bank, I can do just about anything and no one would bat an eye. If I used a secondary bank (not my main), I'd be asked questions for sure.
That's the value of being a long term client of a bank and having RRSP's, TFSA's, HISA's, Mortgage, Credit Card, etc., with the same bank and branch. I bolded branch intentionally, because if I went to a Toronto branch and asked to take out, say, $6,000, they'd ask questions.
Also there's so much fraud going on, the tellers are forced to ask more KYC questions. The bank also covers the amount if it was deemed fraud and it can be a huge amount. Banks aren't going to eat these losses, so they pass them onto the customers in raised fees and higher interest. I rather they ask more questions and suffer little bit of inconvenience than to have expensive bank fees.
And really, if you're just dealing in cash all the time, why need a bank.