Their online prices are typically more than in warehouse because you don't need a membership to shop online and it also accounts for the shipping. For those reasons, I don't think they'd do a price adjustment, but you could buy it in the store and return that one you bought online to the warehouse. Some people think this is unethical, I'm not condoning it one way or the other.
Does Costco do price adjustments?
- Last Updated:
- Dec 27th, 2017 2:38 am
Tags:
- SCORE0
- Mars2012
- Moderator
- May 28, 2012
- 12484 posts
- 5278 upvotes
- Saskatoon
- TheBrownGuy
- Jr. Member
- Jan 30, 2013
- 185 posts
- 74 upvotes
The easiest way is to buy a new one and return it on the old receipt. My location refused price adjustments many times. Yes, it is a hassle, for both the buyer and Costco (to put it back in place).
- DarkZelda
- Member
- Oct 18, 2008
- 433 posts
- 126 upvotes
- Vancouver Island
I was in the Nanaimo, BC store to buy an item. The clerk at the checkout remarked, "You do know the accessories are also on sale?" I replied that I bought in December, unfortunately 1 week past the 30 day mark. I was told:
The price guarantee is now 45 Days with receipt.
The price guarantee is now 45 Days with receipt.
- Dustler6
- Deal Addict
- Dec 14, 2005
- 1764 posts
- 832 upvotes
I've done it once where I bought a computer and sometime later I saw it on sale while i was walking around. Without a receipt I just went to customer service and asked and they refunded me the difference.jackrabbit000 wrote: ↑ It's easier than this at my store. I just go to the returns counter and ask for a price adjustment. No questions asked, done in less than a minute.
- jackfollow
- Deal Addict
- Sep 14, 2015
- 1718 posts
- 1755 upvotes
- Mont-Royal, QC
- volvik
- Newbie
- Mar 3, 2015
- 52 posts
- 3 upvotes
- Victoria, BC
45 Day Guarantee? I bought a stand mixer on Dec 31 from a local warehouse and starting today it's on-line $80 off. I called on line and they said that I have to deal with the warehouse for any refund however even if they no longer have that product in stock they can refund if it's on sale on line etc.
The question is that based on my purchase date of Dec 31 today is day 45 however the warehouse is closed for BC Family Day a stat. Do you think they'll honor it tomorrow morning as I wasn't able to do it today?
The question is that based on my purchase date of Dec 31 today is day 45 however the warehouse is closed for BC Family Day a stat. Do you think they'll honor it tomorrow morning as I wasn't able to do it today?
- kanata2004
- Deal Addict
- Feb 24, 2004
- 2131 posts
- 797 upvotes
- Ottawa
Yes. They did for me within 30 days after purchase
L.I.F.E. - Let It Flow Effortlessly - R. McDougal/ Isle of View
Enjoy your candle of life. May it warm you & light your way.
Enjoy your candle of life. May it warm you & light your way.
- volvik
- Newbie
- Mar 3, 2015
- 52 posts
- 3 upvotes
- Victoria, BC
Well my purchase is at the 45 day point. I'm in Victoria BC. I think one poster said it was 45 days however the Edmonton Costco this morning, as BC closed today, the gal said it was 30 days. Hrmmm
- peli33
- Deal Addict
- Jan 29, 2017
- 3872 posts
- 2505 upvotes
Did you pay with a CC? Check if yours has price protection. Capital one offers up to 60 days price protection.
Price Protection Service
When you use your Capital One card to buy a new item in Canada
that is offered for sale at a lower price within 60 days of purchase,
Price Protection Service pays you the difference up to $100 per
item and $500 per calendar year.
- volvik
- Newbie
- Mar 3, 2015
- 52 posts
- 3 upvotes
- Victoria, BC
Oh that's interesting.....yes I did pay with my Capital One Costco card.
I'll check that out!
I'll check that out!
- volvik
- Newbie
- Mar 3, 2015
- 52 posts
- 3 upvotes
- Victoria, BC
Well first of all thanks to Peli33 for pointing out that the Price Protection on the Capital One card is 60 days....an oversight for sure on my part. Next, I went into Costco today and their price protection is in fact 45 days so I was refunded the difference without hesitation. That Kitchenaid Stand Mixer ended up at $299! ......happy customer.
- theosis
- Deal Addict
- May 26, 2011
- 1072 posts
- 341 upvotes
- Montreal
I was told it has to be within 15 days of the purchase...
- Swerny
- Deal Expert
- Oct 5, 2008
- 18179 posts
- 14179 upvotes
- Toronto
I just price adjusted a shovel that went on clearance today, it was bought dec 30 and the store still had stock
- 4*60
- Newbie
- Nov 15, 2007
- 25 posts
- 9 upvotes
TV return is what 90 days?? Price adjustment 15 days, so because I live an hour away and don't get there often it's a while before I return and see a $200 lowering. I go without receipt and am told sorry long past 15 days. Then I say OK I'll bring the TV in next time I am here(they are lighter than they used to be ). Just a minute....management says they'll do the adjustment this one time. They at least were smart enough to know a price adjustment was better than a return and a buy of another new TV. Thought I was stupid though.
- mkl38s
- Deal Fanatic
- Jan 21, 2014
- 8511 posts
- 6255 upvotes
Can you do price adjustment for online purchase in store? I bought some item online (costco.ca) couple of weeks back and now the item is listed $20 less (regular price). I could return at the store and repurchase it online but I figure if I can do price adjustment, it will save Costco shipping cost and all the hassle. I have yet opened the item, it's still sealed in the box
- aqnd
- Deal Fanatic
- Apr 20, 2011
- 7747 posts
- 2750 upvotes
- ON
Ask online customer support first. They may do it from their end without need to visit a warehouse.
- mkl38s
- Deal Fanatic
- Jan 21, 2014
- 8511 posts
- 6255 upvotes
Thanks. I found the info online. I could call or submit the form. But I found out my item was actually just past 30 days (I thought it was only 2 weeks). So if I want the discount, I guess I must buy another one and return the other one at the warehouse
- Fire Man
- Deal Addict
- Nov 11, 2003
- 1206 posts
- 128 upvotes
You don't need the old receipt to return.
TIP: Once you purchase the same product at the clearance price, you can literally head to returns counter on the way out. Your new purchases don't show on their computer system until the next day.
They will automatically scan them at the old price.
- peli33
- Deal Addict
- Jan 29, 2017
- 3872 posts
- 2505 upvotes
mkl38s wrote: ↑ Can you do price adjustment for online purchase in store? I bought some item online (costco.ca) couple of weeks back and now the item is listed $20 less (regular price). I could return at the store and repurchase it online but I figure if I can do price adjustment, it will save Costco shipping cost and all the hassle. I have yet opened the item, it's still sealed in the box
https://customerservice.costco.ca/app/a ... l/a_id/569Will Costco.ca honour a promotional price after an order is placed?
In the event that an item purchased on Costco.ca is offered on our website at a lower price within 30 days of your order being placed, we will gladly credit you for the difference of current pricing.
Simply contact Costco.ca Customer Service with your order confirmation number for assistance.
If your purchase was made at a Costco Canada warehouse location, please visit the membership counter at your local Costco Canada warehouse.
Yes for Price Adjustment in-store or online
- HZH
- Member
- Mar 19, 2009
- 440 posts
- 250 upvotes
I did a price adjustment over email on an online order past 30 days successfully. However, they also notified me that this was an one-time price adjustment over 30 days and they would put a note in my account noting that they wouldn't do this again, which made me mad feeling like it was a bad record of me asking for price adjustment over 30 days. My wife did a price adjustment over the phone on an item over the phone the next day and didn't get this kind of treatment.