Entrepreneurship & Small Business

Does it look bad to use a @gmail.com email address for your business?

  • Last Updated:
  • Nov 28th, 2017 9:16 pm
User avatar
Jun 6, 2006
236 posts
Funny.. I had this very conversation with my wife last week. I was reading the local newspaper and it had an ad from a new store opening in town... a pretty cool place and he listed his email address and it was gmail. ....I immediately commented on how poor that looked.

Legitimacy is what comes to mind with emails not ending with your company. Lack of professionalism. Maybe low commitment. Even if you aren’t any of that ...it’s all about optics.
Sr. Member
Dec 14, 2004
697 posts
Like others I question the legitimacy and commitment to a business when someone's business email is no their own domain. One thing that hasn't been mentioned, which I can see as a bigger deal, is the investment in marketing that people make with one of these free email domains. Remember you are using this address in other promo whether it be business cards, car branding etc. What happens if one of these providers pulls the plug on their service? A few weeks ago I saw a fully wrapped car with an @rogers.com email address on it, which makes me cringe because they are now tied to using Rogers as their ISP unless they want to go through a rebranding exercise.
Deal Addict
Jan 27, 2011
1999 posts
Name your company Gmail. This way when you create a gmail acct it'll look professional! :)
Up votes, down votes, they're all votes for me! I thank you!
Jun 16, 2008
41 posts
I'll never do business with anyone who uses a gmail/hotmail/ or any of these types of email address.
Oct 26, 2015
89 posts
Calgary, AB
I agree, it looks a little bit unprofessional because it means that you don't even have a website = you don't seem legit. When I hire contractors, I always check their website and reviews. Unless, it's a referral, I would never contact a person that doesn't seem to digitally exist. As a freelancer, I use a gmail address but all my reviews are either on Upwork or on my Linkedin profile. People trust Upwork A LOT and don't need to see my website (I actually don't even have one, useless for what I do.). I never had a single person questioning my gmail address but it's a level of trust. I know all of my clients have been reading most of reviews online before contacting me so it helps!
Deal Addict
User avatar
Aug 15, 2015
1111 posts
Markham, ON
I think there are probably many businesses around that doesn't have a website or an email address. Those are probably existing long lasting business with a stable client base. If you enter the market now, I guess you will need all those stuff that Badiha speak of because you have no history.
Nov 27, 2017
2 posts
domain names are from 9 to 13 dollars a year ... with a 77 you can buy a host