Shopping Discussion

Doesn't a tracked package require signature?

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  • Dec 19th, 2011 2:29 pm
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Deal Fanatic
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Jan 10, 2010
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Calgary

Doesn't a tracked package require signature?

I ordered some small athletic equipment from BC. the package was shipped with a tracking number. This afternoon I tracked its whereabouts and Canada Post site indicated it had been delivered at 9:30am. This had happened to me before... was marked "delivered" at 9am but didn't arrive my house until 5pm. So I thought this time was the same scenario. I went to the community mailbox to get my regular mail around 2pm and found a key to the parcel box. Opened the compartment and found the tracked package in it. I was happy to get my stuff but was just surprised that the new mailman didn't bring it to my door. I thought all tracked packages required signature?
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Deal Expert
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May 8, 2009
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Guess not, I ordered Puma shoes like 2 weeks ago. When I got them they were also In the mailbox where you had to open with the key.

It came with a tracking number also so yeah.. It was the same case for me too, I was tracking It and saw that they said It's been delivered then I went to go check the mailbox.

Tracking and Signature Is two different things, I think you have to pay for signature.
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Apr 28, 2010
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Nope. Signature required = more $.
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Oct 14, 2003
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Depends on the shipping method, but not all tracked shipments need a signature.
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Nov 25, 2004
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the sender has to pay an extra $1.50 to get signature required.

also for the tracking showing delevered at 9 am but not showing up till 5. thats becuase canada don't scan the packages delevered as the guy drops them off. when the guy picks up his load of stuff at the depot in the morring he scans everything as delvered. only fedex/ups purolator scans stuff as the delever it.
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Interesting indeed! I've never received a tracked package without signing. I guess there's a first for everything! :razz:
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Oct 1, 2004
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I know on Purolator packages, there's usually a OSNR in the corner of the shipping label indicating that no signature is required. I've also had CP packages safe dropped because it didn't need a signature.
signature edited for rule violations
Sr. Member
Apr 13, 2009
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It makes sense if you think about it... a package can be tracked, and it can be left sitting on your doorstep, along with a tracking code that indicates "left it sitting on the doorstep"..... all without a signature.

Tracked does not mean signature, nor does tracked mean insured!

It just means you can follow the progress. Signature tracking costs more because the courier has to knock, wait for you, get your signature, then their system has to upload the image so the shipper can view it. So that's why they charge extra for it.

Unfortunately I too find the tracking of Canada Post and the other major couriers to be perplexing and frequently out of sync.
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Mar 12, 2010
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London
aaron158 wrote:
Dec 17th, 2011 2:15 am
the sender has to pay an extra $1.50 to get signature required.

also for the tracking showing delevered at 9 am but not showing up till 5. thats becuase canada don't scan the packages delevered as the guy drops them off. when the guy picks up his load of stuff at the depot in the morring he scans everything as delvered. only fedex/ups purolator scans stuff as the delever it.


I think that depends on the size of the package. The small stuff (which in my experience usually isn't tracked), i.e. in a small bubble pack, gets left in the mail box. Usually bigger stuff gets delivered by a separate postal worker. When it comes seperate they tend to have the computers for signatures etc. I had a package delivered today (saturday), but we weren't there. It was updated soon after the delivery attempt to say we weren't home etc., which is how long the computers take to update.

I think some areas (didn't know London did) use contractors, these I would think would be scanned out as you say...
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Dec 25, 2009
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althetrainer wrote:
Dec 17th, 2011 3:09 pm
I've never received a tracked package without signing. I guess there's a first for everything! :razz:
Ever order from amazon.ca? Most stuff sent by them with Canada Post or UPS will have tracking, no signature.
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shoppingmatters wrote:
Dec 18th, 2011 10:05 am
Ever order from amazon.ca? Most stuff sent by them with Canada Post or UPS will have tracking, no signature.

That's true. I never tried to track amazon purchases because they arrived so quickly. Their packages are tracked and UPS never knocked. I always thought they were just too lazy. Purolator and DHL on the other hand wouldn't leave anything without a signature. Even the free shipping stuff that I get from Deal Extreme... as long as it's tracked, regardless the value of the package, I have to go to the post office to sign for it if I missed the mail lady.
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Sep 11, 2009
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Amazon used to never need signatures, but my last order they needed "adult signature". Fs and bb always needed signatures
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or just let Purolator use its magical door signing powers!

I got a package once via Purolator and it said on the tracking 'SIGNED BY DOOR' so I don't know how they got my door to sign for the package. But if they did, they have some interesting powers! :lol:
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[OP]
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Calmuser wrote:
Dec 19th, 2011 11:09 am
or just let Purolator use its magical door signing powers!

I got a package once via Purolator and it said on the tracking 'SIGNED BY DOOR' so I don't know how they got my door to sign for the package. But if they did, they have some interesting powers! :lol:

Hey, I happen to have such powerful door! I had a few orders from Dell last year, and they were delivered by Purolator. For some reason they all arrived on different days. I missed the first one so went to pick it up the next day, came home and there was another slip for the second one. Same thing repeated on the third day. So I kept missing Purolator deliveries because I went to Purolator to pick up the package from the day before! I was fed up and complained to the guy at their office. He told me that I could actually authorize them to leave the package at my door by putting up a sticker from Purolator. Once I have the sticker up on my door (or the window in my case), they would just leave the package there without the signature. Haven't been back to Purolator since. If it's safe to have your package left at your door, it's a good thing to give your door some magical power! :lol:
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Mar 12, 2010
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althetrainer wrote:
Dec 19th, 2011 1:54 pm
Hey, I happen to have such powerful door! I had a few orders from Dell last year, and they were delivered by Purolator. For some reason they all arrived on different days. I missed the first one so went to pick it up the next day, came home and there was another slip for the second one. Same thing repeated on the third day. So I kept missing Purolator deliveries because I went to Purolator to pick up the package from the day before! I was fed up and complained to the guy at their office. He told me that I could actually authorize them to leave the package at my door by putting up a sticker from Purolator. Once I have the sticker up on my door (or the window in my case), they would just leave the package there without the signature. Haven't been back to Purolator since. If it's safe to have your package left at your door, it's a good thing to give your door some magical power! :lol:

I got one of those stickers from fed ex. I only put it out when what I'm getting isn't valuable though. With puroplator you can print off a release form from their website. You'll need the tracking number and that's about it. I use those case by case depending on what I'm receiving. Ups also has the same option as FedEx. The problem is by signing the forms you basically waive any rights to make a claim. If they safe drop it and it's not there when you get home you can still claim. If you sign the release forms and they drop it you are SOL. That's why many drivers won't safe drop at a lot of places.
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