Don't Buy Dell especially if you are buying through Bestbuy
Dell won't honour issue like charger defects and in addition Bestbuy Geek squad will take about 2 hours to find your online order before giving you wrong advice about buying universal power cord which will fail like most universal charger. Then you have to waste another 2 hours again only to get redirected to Buy OEM from Dell and their initial tech will say it is cover under warranty but if you were foolish like one of my customers and left defective part behind at the Bestbuy store when they bought the universal part. Now Rem(CSR) tell us to find Mgr at Bestbuy store and physical address only to tell us that she cannot send it out after being on call with her for about 1 hour. Bunch of useless employees between Dell & Bestbuy.
If this was Acer or HP they would just shipped out new power cord within 20 minutes. Yes I did have 4 laptops with Acer that client insist on being cheapest you can find.
Lesson here is don't throw away OEM parts from manufacturers even if you bought replacement part and don't trust Geek Squad when they say buy universal part and buy it instore only from brick and mortar. Stay away from Michael Dell
If this was Acer or HP they would just shipped out new power cord within 20 minutes. Yes I did have 4 laptops with Acer that client insist on being cheapest you can find.
Lesson here is don't throw away OEM parts from manufacturers even if you bought replacement part and don't trust Geek Squad when they say buy universal part and buy it instore only from brick and mortar. Stay away from Michael Dell