Cell Phones

Dropped iphone 5, next step?

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  • Jan 23rd, 2013 1:33 pm
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[OP]
Member
Oct 13, 2008
329 posts
40 upvotes

Dropped iphone 5, next step?

http://i.imgur.com/2jXW2lQ.jpg
Dropped it on a road and found it 5 mins after only to see it shattered like this.


I got the phone just less than a month ago at best buy. I went to apple store they said that i have to book an appointment and a technician will assess what happened and try to fix it accordingly. Told me it'd be around 229 dollars to fix it. After making an appointment i went to best buy and asked if there is any way to get it fixed at cheaper price but they told me that once apple technician fix my phone i should bring it to best buy and since i got the product exchange plan (warranty) they will exchange that with a brand new iphone.

Will this be the best way to get it repaired?

Anyone else here share similar experience?
30 replies
Deal Addict
May 13, 2005
2966 posts
2898 upvotes
Montreal
You buy from BestBuy then probably through HUP or new activation...

Otherwise if you buy it with your credit card then you might check if your credit have purchase insurance. It covers these damage for few months... You give them the estimate price to fix it from Apple store and they will refund your money...

Less than a month, you can buy AppleCare Plus $99 and pay another $49 to repair

http://store.apple.com/ca/product/APP_I ... for-iphone


BestBuy product exchange plan (warranty)... Is your phone still work? If they only care if your phone isn't damage then maybe just buy iPhone 5 glass online at cheap price and change it yourself then do an exchange from BestBuy...

http://www.youtube.com/watch?v=HUTfhpGSVMI
[OP]
Member
Oct 13, 2008
329 posts
40 upvotes
X360 wrote:
Jan 19th, 2013 2:41 am
..

Less than a month, you can buy AppleCare Plus $99 and pay another $49 to repair
they check the condition of the phone when you purchase applecare plus. Doesn't make sense if apple let people buy applecare+ after the phone is broken.

But thanks the phone does work (ie the sound and speakers work) but i think some components got damaged as well the screen is filled in coloured stripes
Deal Fanatic
Sep 28, 2010
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Irregular Heptagon
Sometimes Apple will just swap it out. I've know a few people that damaged their phones, completely their fault, and Apple just swapped it. It probably depends on the rep and your purchase history with them to a degree, but it's possible. They have tightened up on this a little so they might not do it as often.
2015 wins: Trip for 2 to NYC with airfare, limo, hotel and insurance ($3700); Maple Leafs tickets($250); 32GB HTC One M9 ($700), Samsung Galaxy Tab 10.1($200), Samsung Galaxy Note 5($850), Aukey 2 port fast car charger($23), Fitbit Flex ($120), Blue Piston Bluetooth Speaker ($30). 2016 wins: nada
Penalty Box
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Feb 10, 2007
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awwwwwwwwwwwwwwww

poor you.. (literally)
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Deal Fanatic
Mar 12, 2010
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London
I'd just get it repaired through apple. See if you can add AppleCare after in it so you are covered for the same thing for the next few years. Apple might give you a refurbished one instead of actually repairing the damaged one, not sure. But their refurbished ones are good.
Deal Addict
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Sep 28, 2004
1301 posts
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Give it to your GF and have her take it into an Apple store. I have found their replacement policy to be... flexible.
[OP]
Member
Oct 13, 2008
329 posts
40 upvotes
kitty wrote:
Jan 19th, 2013 8:21 pm
Give it to your GF and have her take it into an Apple store. I have found their replacement policy to be... flexible.
what if i made the reservation already under my name but i send my friend (a girl) to show up.. LOL still works?
Deal Addict
Sep 5, 2009
1737 posts
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I bought AppleCare plus over the phone last year. Dropped my iPad off the roof of my car 2 weeks after I bought it. It's a long story....

I didn't tell them anything happened and they didn't ask. Call to buy it.
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Sep 28, 2004
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zetx wrote:
Jan 19th, 2013 4:04 pm
what if i made the reservation already under my name but i send my friend (a girl) to show up.. LOL still works?
Yup. Just tell her to say "my ex-BF bought this phone for me." Needs to give the pretense of availability.
Deal Addict
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Jul 28, 2010
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Montreal
Out of warranty repair = 229$ I think

If you get AppleCare = 99$ + 49$ deductible

If you can't get AppleCare an out of warranty fix will only cost you 50$ more than it was supposed to
Banned
Jan 11, 2004
19816 posts
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Good time to upgrade to much better android , wp8 or even new bb10 that don't have dated hardware and ancient software like iOS. You're lucky to get this chance
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Sep 28, 2010
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gilboman wrote:
Jan 20th, 2013 3:05 pm
Good time to upgrade to much better android , wp8 or even new bb10 that don't have dated hardware and ancient software like iOS. You're lucky to get this chance
Preach it brother!

:)
2015 wins: Trip for 2 to NYC with airfare, limo, hotel and insurance ($3700); Maple Leafs tickets($250); 32GB HTC One M9 ($700), Samsung Galaxy Tab 10.1($200), Samsung Galaxy Note 5($850), Aukey 2 port fast car charger($23), Fitbit Flex ($120), Blue Piston Bluetooth Speaker ($30). 2016 wins: nada
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