PC & Video Games

EB Games online - Return Policy

  • Last Updated:
  • Feb 28th, 2018 11:14 am
[OP]
Member
Nov 21, 2016
350 posts
316 upvotes
Toronto

EB Games online - Return Policy

I am planning to purchase a recycled PS Vita. What is the return policy here?
In case I want to return because the vita is defective or not in good condition since its recycled.
5 replies
[OP]
Member
Nov 21, 2016
350 posts
316 upvotes
Toronto
QN5252 wrote:
Feb 27th, 2018 6:09 pm
Took 2 seconds to google this: https://www.ebgames.ca/Help/Index?secti ... turnPolicy
I did check it before! Let me rephrase!
It's not very clear. Whether I can return an opened recycled console. It sort of says ymmv in their site.
So I wanted to check individual experiences before ordering it!
Since its recycled, I wanted to be sure it's in good state.
Deal Addict
Feb 22, 2007
1851 posts
218 upvotes
Toronto
I think it depends on store. I asked before purchasing a used wii u. They said if it's open no returns. If it's defective they will exchange
Deal Addict
Nov 29, 2011
1814 posts
493 upvotes
Toronto
EB Games has some convoluted policies. I find some of their return/exchange/trade-in/satisfaction guarantee policies vary by store or employee.
[OP]
Member
Nov 21, 2016
350 posts
316 upvotes
Toronto
realg123 wrote:
Feb 27th, 2018 10:54 pm
I think it depends on store. I asked before purchasing a used wii u. They said if it's open no returns. If it's defective they will exchange
heywhatsmyname wrote:
Feb 27th, 2018 11:42 pm
EB Games has some convoluted policies. I find some of their return/exchange/trade-in/satisfaction guarantee policies vary by store or employee.
Thanks! Then I wouldn't buy a recycled device and then have the possibility of dealing with any issues later!

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