Shopping Discussion

Ebgames online order update?

  • Last Updated:
  • Jul 21st, 2015 12:46 pm
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[OP]
Member
User avatar
Jun 28, 2013
254 posts
73 upvotes
The Moon

Ebgames online order update?

Is there anyway to update your shipping info on an order placed online?
3 replies
Deal Addict
Sep 5, 2009
2955 posts
1124 upvotes
Yes, call them. I have to change my credit card on pre orders all the time.
[OP]
Member
User avatar
Jun 28, 2013
254 posts
73 upvotes
The Moon
No way to do it online like every other place?
Deal Fanatic
User avatar
Jan 6, 2004
7968 posts
1516 upvotes
Mississauga
Darkslayer16 wrote:
Jul 20th, 2015 4:36 pm
No way to do it online like every other place?
Are you suffering from a condition which invokes a fear of speaking to a person?


http://www.ebgames.ca/Help/Index?sectio ... aintenance
Self-Service Order Maintenance

To update an order, visit the Order History page and log-in. A list of recent orders will be displayed. Click on the order number to review order details and available self-service options. Depending on where your order is in the processing cycle, you may be able to update the credit card information, change the shipping service level or cancel an order.

If the self-service option you need is unavailable, please contact us at help@ebgames.ca or call (877) 442-6303. Hours of operation are Monday through Friday 8:00am to 8:00pm and Saturday 9:30 a.m. to 6:00 p.m. (EST).

French assistance is also available Monday through Friday 8:00am to 8:00pm and Saturday 9:30 a.m. to 6:00 p.m. (EST).

If your order has already been processed it may be too late to make changes.

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