Edmonton BMW--CCC BS Explanation?
So Recently I (thought) I had negotiated a fair deal for a 335I.
Invoice (CCC) + 4%. I was VERY CLEAR in my email regarding WHOLESALE (AS per CCC) + 4%.
When I got the Bill of Sale the terms had changed and the dealership calculated MSRP - 4%.
When I refuted this , this is what the sales manager emailed me:
"Car Cost Canada also talks about discount from MSRP, not margin from calculated cost. (which is slightly wrong by the way). Car Cost is a valuable tool but it is not an authority. Margins are calculated from MSRP back, not cost forward. There is some incorrect math there. Negotiations are also not usually based on how much you perceive the dealer to be making, it is usually based on discount"
This is about the seventh vehicle using CCC I've bought...well almost bought...and NEVER have I ever had to deal with MSRP, especially with a CCC participant.
Suffice to say I walked away from the dealership and my hunt for a vehicle continues.
AVOID EDMONTON BMW Southside!! Not only do they not own up to their own mistakes, they blame you!
Thoughts?
Invoice (CCC) + 4%. I was VERY CLEAR in my email regarding WHOLESALE (AS per CCC) + 4%.
When I got the Bill of Sale the terms had changed and the dealership calculated MSRP - 4%.
When I refuted this , this is what the sales manager emailed me:
"Car Cost Canada also talks about discount from MSRP, not margin from calculated cost. (which is slightly wrong by the way). Car Cost is a valuable tool but it is not an authority. Margins are calculated from MSRP back, not cost forward. There is some incorrect math there. Negotiations are also not usually based on how much you perceive the dealer to be making, it is usually based on discount"
This is about the seventh vehicle using CCC I've bought...well almost bought...and NEVER have I ever had to deal with MSRP, especially with a CCC participant.
Suffice to say I walked away from the dealership and my hunt for a vehicle continues.
AVOID EDMONTON BMW Southside!! Not only do they not own up to their own mistakes, they blame you!
Thoughts?