Already been through the initial and reconsideration process, and both agents denied me EI based on his credibility (the strength of his sole word as owner), versus my credibility (I provided several witnesses, documentation, conversations and text messages to show full transparency). He has lied to these agents and was "adamant that he did not give me permission", whereas I fully provided pages of evidence and signed affidavits by my witnesses otherwise.
I am at a loss with the realization that a business owner can say whatever they want knowing their position protects them.
In my conversation with the second agent, it came to mind that after several minutes of lines of questioning that she did not even bother to read the additional documentation I had provided since it provided most of the answers she was looking for. She excused herself saying it was the end of the workday and she needed to peruse what I sent. She called me the following day and curtly replied that I was still denied EI with no explanation whatsoever.
I have no idea as to how a business owner's word trumps my credibility, the latter as something I have worked on and diligently provided evidence of.
Not really looking to proceed to the tribunal process, but I want both parties held accountable.