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Email address to directly submit complaint to Microsoft?

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  • Nov 19th, 2011 8:41 am
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Deal Addict
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Apr 7, 2005
1749 posts
1361 upvotes

Email address to directly submit complaint to Microsoft?

Does anyone know? Searched their support site with no result. I have also tried calling into their phone support but there doesn't appear to be a specific dept to handle hardware/warranty disputes and a bad customer support experience.

Thankyou very much in advance!
Always hungry ;)
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Deal Expert
Jan 7, 2002
29711 posts
29133 upvotes
Waterloo, ON
Actually Bill's official external e-mail address is billg@microsoft.com It's doubtfull he reads incoming, especially since he's no longer actively involved with Microsoft, but it's likely someone in Microsoft's executive office will see it. Whether that does any good is another matter altogether.

In any case the go-to guy in the Borg collective these days is Microsoft CEO Steve Ballmer.

Perhaps the OP can post a short summary of the issue he wants to resolve with Microsoft. There may be better channels for contacting the appropriate person(s) who can address it.
veni, vidi, Visa

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