Personal Finance

The EQ Bank Savings Account thread [Online banking is working now]

  • Last Updated:
  • Nov 21st, 2017 11:15 am
Sr. Member
Sep 19, 2009
819 posts
171 upvotes
Toronto
905P4N6 wrote:
Nov 3rd, 2017 9:05 am
Correct.. Push from EQ Bank to Simplii HISA.
I didn't know that is possible to link a Simplii HISA in EQ Bank. I am trying to set it up for myself but adding external links still doesn't work, although the morning email says "banking website and mobile app have now been restored". Quite frustrating.
[OP]
Moderator
User avatar
Mar 23, 2004
36384 posts
3297 upvotes
Markham
andrew4321 wrote:
Nov 3rd, 2017 9:34 am
I didn't know that is possible to link a Simplii HISA in EQ Bank. I am trying to set it up for myself but adding external links still doesn't work, although the morning email says "banking website and mobile app have now been restored". Quite frustrating.
They have been restored but they took off a bunch of functions..adding external accounts is one of them. I have updated the OP to reflect that.
「もし、奇跡を起こせたら……」
Sr. Member
Sep 19, 2009
819 posts
171 upvotes
Toronto
angel_wing0 wrote:
Nov 3rd, 2017 9:36 am
They have been restored but they took off a bunch of functions..adding external accounts is one of them. I have updated the OP to reflect that.
Would it be possible to add a new linked account over the phone?
Deal Addict
User avatar
May 7, 2007
3351 posts
667 upvotes
^ ^ ... I removed linked account(s) before over the phone ... and possibly even added one this way as well ... (just can't remember now) ... Just call them and ask.

P.S.

Just logged into my EQ Bank account .. to see if it's working and what's up there .... logged in no problem .. everything is working now ... and I have there currently $0.01 cent, just as I did before :D
[OP]
Moderator
User avatar
Mar 23, 2004
36384 posts
3297 upvotes
Markham
andrew4321 wrote:
Nov 3rd, 2017 9:46 am
Would it be possible to add a new linked account over the phone?
When i called in last night, they claimed the reps are not able to access our bank account info. No idea if it's fixed now.
「もし、奇跡を起こせたら……」
Sr. Member
Sep 19, 2009
819 posts
171 upvotes
Toronto
angel_wing0 wrote:
Nov 3rd, 2017 10:01 am
When i called in last night, they claimed the reps are not able to access our bank account info. No idea if it's fixed now.
Had a chat with EQ. Not possible over the phone, No fix yet, no ETA. I was instructed to check on https://eqbankstatus.ca/
[OP]
Moderator
User avatar
Mar 23, 2004
36384 posts
3297 upvotes
Markham
andrew4321 wrote:
Nov 3rd, 2017 10:15 am
Had a chat with EQ. Not possible over the phone, No fix yet, no ETA. I was instructed to check on https://eqbankstatus.ca/
Wow, i was told a few hours at around 7 last night, and still not fixed now?!
covergirl wrote:
Nov 3rd, 2017 10:36 am
Is the chat available?
Apparently not.
「もし、奇跡を起こせたら……」
Sr. Member
Nov 9, 2008
500 posts
63 upvotes
Ottawa
yes I got my money. I requested the transfer 1-2 hours before this outage and got the money in my other account this morning.
i was worried.
Member
Jul 19, 2010
281 posts
40 upvotes
Calgary
I wonder how EQ's bank deposites look today.. I bet alot of people took their money out. I sure did..
[OP]
Moderator
User avatar
Mar 23, 2004
36384 posts
3297 upvotes
Markham
drtmrcht wrote:
Nov 3rd, 2017 1:26 pm
I wonder how EQ's bank deposites look today.. I bet alot of people took their money out. I sure did..
A lot of ppl took them out yesterday as well. I will be gone until things calm down, and when simplii 3% promo is over :lol:
「もし、奇跡を起こせたら……」
Member
User avatar
Dec 21, 2007
362 posts
63 upvotes
Scarborough
FYI just got their email an hour or two ago.
I am the Stig's brother's cousin's friend's former roommate.
Deal Guru
Jan 7, 2002
10552 posts
3359 upvotes
Waterloo, ON
angel_wing0 wrote:
Nov 3rd, 2017 1:30 pm
A lot of ppl took them out yesterday as well. I will be gone until things calm down, and when simplii 3% promo is over :lol:
Or until EQB "compensates" victimscustomers by offering us a 0.7% "bonus" until at least 28Feb18 <hint, hint to EQB management that may be lurking> ;)
veni, vidi, Visa
[OP]
Moderator
User avatar
Mar 23, 2004
36384 posts
3297 upvotes
Markham
bylo wrote:
Nov 3rd, 2017 1:36 pm
Or until EQB "compensates" victimscustomers by offering us a 0.7% "bonus" until at least 28Feb18 <hint, hint to EQB management that may be lurking> ;)
i wouldnt go back to EQB for now even at 6% interest. Who knows if this outage will happen again in the near short term?
「もし、奇跡を起こせたら……」
Deal Guru
Jan 7, 2002
10552 posts
3359 upvotes
Waterloo, ON
angel_wing0 wrote:
Nov 3rd, 2017 1:41 pm
i wouldnt go back to EQB for now even at 6% interest. Who knows if this outage will happen again in the near short term?
No doubt others won't be back either. EQB has taken a huge hit to their reputation. My suggestion/hint was intended for customers who are willing to give EQB a second chance.

After all EQB offered 3.25% when they first opened shop, That was to attract people who'd never heard of them. Now that we know who they are and have experienced their reliability first hand, 3% seems to be the least they could offer to keep us happy and make up for the recent disruptions.
veni, vidi, Visa

Top