Shopping Discussion

Esso using Gift card and Speedpass+

  • Last Updated:
  • Feb 15th, 2018 11:43 am
[OP]
Deal Fanatic
Dec 11, 2008
5253 posts
1259 upvotes
Montreal

Esso using Gift card and Speedpass+

Wondered if anyone has encountered this. I had only a balance of $15 left on my gift card, but did enter a credit card in my account for payment.
Yesterday, I gased up for $32, checked the receipt and it showed that only my gift card was used with a balance left of 0.
Today, my gift card still shows $15 remaining and no charge on my credit card. What happened? What did the app use to make the payment?

In before gas and run charge.
7 replies
Deal Addict
Dec 27, 2013
1332 posts
335 upvotes
Woodbridge
I got a $50 card as a gift. Had a balance of $15. Tried to spend $5 on gas, was declined. The clerk checked balance, balance showed ~$30 with a hold of $10 (made no sense). Wouldn't go through. Makes no sense at all. I have a receipt for a car wash with a remaining balance of $15 and the next day a receipt with a balance check of $30 and a declined purchase for $5. I've been meaning to check my balance online to see what it says but I haven't gotten around to it.
[OP]
Deal Fanatic
Dec 11, 2008
5253 posts
1259 upvotes
Montreal
I'm always nervous with these kind of things lol
Should I even go back and check if payment was made? I have both the receipt on paper and in my app showing that transaction went through. Hum
Jr. Member
User avatar
Dec 14, 2010
194 posts
144 upvotes
Lately, I've had 2 cases where I authorized the pump in the app, and it worked. Then, I proceeded to start pumping gas, and in the middle of filling, the app suddenly showed the pre-authorization as "cancelled".

Thankfully, I always ask for a receipt, so I could see the payment didn't go through. But something is definitely not right with this app. I'll check if an update is available.
Deal Addict
May 14, 2009
4830 posts
347 upvotes
Yep, I posted about it in the Auto forum. The app let me use the same $25 GC for maybe $125 or more worth of gas (I stopped keeping track). Eventually the GC zeroed out. I stopped using the app.
[OP]
Deal Fanatic
Dec 11, 2008
5253 posts
1259 upvotes
Montreal
amz155 wrote:
Feb 13th, 2018 3:36 pm
Yep, I posted about it in the Auto forum. The app let me use the same $25 GC for maybe $125 or more worth of gas (I stopped keeping track). Eventually the GC zeroed out. I stopped using the app.
So you got $100 of free gas? wow...
Deal Addict
Apr 2, 2010
1130 posts
406 upvotes
GTA
I have experienced two similar scenarios using the SP+ app:
1) PreAuth with a ~$66 on a card, pumped $68. Worked, got a receipt. Later I noticed that it did not take the extra $2 off another GC in the account, also it did not zero out the $66 card. However the card did not work again, it would error out if you tried to preauth with it again
2) On one occasion the app preauthed the pump, luckily I set it to print the receipt, it did not at the end. The app did not indicate that a receipt was generated, I walked into the store, had them triple check, and it turns out that the pre auth vanished and it was not paid.

Note that all this happened months ago.
Sr. Member
Nov 26, 2015
578 posts
291 upvotes
Ontario
martydxb wrote:
Feb 14th, 2018 11:04 am
I have experienced two similar scenarios using the SP+ app:
1) PreAuth with a ~$66 on a card, pumped $68. Worked, got a receipt. Later I noticed that it did not take the extra $2 off another GC in the account, also it did not zero out the $66 card. However the card did not work again, it would error out if you tried to preauth with it again
I got this same issue a few weeks ago. I had 2 gift cards left. One with around $36 and the other at $25. Pumped $45. I assumed it would of wipe the card and take the rest from the other. Preauth on pump said $500!? Anyways a few weeks passed and both gift cards still held it's balance. As of today, the $36 one depleted to 0. The $25 is still $25. I have not pumped since (too many shell promos); and I wanted to see how this was handled. No credit card on file yet.

Let's see how the next pump works.

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