Fido - after 3 months phone doesn't work
Hi,
Can someone please explain what should I do in this case:
At September 2015 I got my new Microsoft Lumia 830 from Fido, and by December this phone doesn't work. I went to Fido store and they said they will have to send it to manufacturer for repair. Now they brought the phone with a mention '' Identified faults out of warranty and the repair cost exceeds the cost of the handset''!!! I called Fido and they said you have two options : use an old phone or buy a new one!!! so please try to explain to me because in my opinion I'm being screwed
Thanks
Can someone please explain what should I do in this case:
At September 2015 I got my new Microsoft Lumia 830 from Fido, and by December this phone doesn't work. I went to Fido store and they said they will have to send it to manufacturer for repair. Now they brought the phone with a mention '' Identified faults out of warranty and the repair cost exceeds the cost of the handset''!!! I called Fido and they said you have two options : use an old phone or buy a new one!!! so please try to explain to me because in my opinion I'm being screwed
Thanks