Cell Phones

Fido hold music... Same as bell?

  • Last Updated:
  • Aug 9th, 2018 9:40 pm
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[OP]
Jr. Member
Jun 14, 2017
126 posts
75 upvotes
Montreal

Fido hold music... Same as bell?

Hey Guys,

I know this is a bit strange but I thought I'd ask if anyone else had experienced this. I just came back to Fido from bell on the win-back promo and I was having some issues. I called in and spoke to an agent, when she put me on hold I nearly died from a PTSD flashback to dealing with bell's customer service. It was the same (iconic [in a bad way]) hold music that famously drives all of their customers mad. Has anyone else noticed the bell music instead of Fido's normal instrumental pop songs?
1 reply
Moderator
Sep 27, 2003
9265 posts
2116 upvotes
Newmarket
If Fido uses Nordia for any of their call centres, this would make complete sense.
RFD Forums Moderator
Corporate Account Manager for a Bell Mobility Reseller

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