FlightHub not offering refunds for cancelled flights and charging $75?
I also tried to ask them over the phone what exactly the credit would be for, and they assured me I would be emailed with the terms before needing to accept them.
So I cancel on the website. My card is charged $75, no confirmation email with the terms like they said there would be, and then a few hours later I get a credit for booking a flight to the same destination that must be booked by May 15th.
Any ideas on how to proceed? There is no flight to fly on. I am not just cancelling because of concerns over covid. I should be getting a refund and NOT paying $75 for a lousy credit I probably won't be able to use. I basically got scammed by the person on the phone into paying $75 and accepting a credit and probably losing my ability to dispute with my credit card.
I will also say that I had another passenger booked through travelocity.ca (expedia) for this trip, and they issued me a refund (although it was a real pain getting through to them, but much easier than FlightHub)