Futureshop and Best Buy do not cater to a tech-saavy consumer who wants higher end equipment and service. They cater to the average consumer, someone who doesn't want to be yelled at and spoke to in "geek speak" over why they should be getting a higher gauge speaker cable, someone who won't notice the difference between 4GB and 6GB of RAM, someone who doesn't want to buy a brand they have never heard of, someone who wants an incredible return policy, and so on.
Once you actually look at the whole picture, stores like Futureshop and Best Buy serve a purpose and will always have a large consumer base because of it.
Once you actually look at the whole picture, stores like Futureshop and Best Buy serve a purpose and will always have a large consumer base because of it.