Cell Phones

Freedom Mobile eSIM not working

  • Last Updated:
  • Aug 13th, 2019 1:47 pm
[OP]
Newbie
User avatar
Oct 7, 2017
3 posts
1 upvote

Freedom Mobile eSIM not working

I was recently trying to activate an eSIM on my iPhone XS and am no longer able to do the swim swap through my account. When I click on Change SIM and specify my digital IMEI, I get the following message: "Temporary Server error, please try again later". I called customer support and was told that the eSIM service has been down since the end of July and that there is no estimated timeline for a fix.

Has anyone been able to recently activate an eSIM with Freedom Mobile?
1 reply
Sr. Member
Mar 13, 2012
814 posts
389 upvotes
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As far as I can tell, Freedom eSIM support has always been spotty. Perhaps try getting a physical SIM from freedom and eSIM your other carrier, or get a phone that supports dual SIM card inputs.
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