That's what happens when internet service is unreliable, when the ATA loses registration, or when the ATA is not receiving sufficient bandwidth on your LAN.barginfreak wrote: ↑ Some dont.
That can also happen on some people's LANs due to UDP timeouts: Point D from https://forum.fongo.com/viewtopic.php?f ... 199#p78976.
The incoming call is reaching FPL’s network, where it’s being forwarded, but not your ATA.Some go directly to the “follow me” option.
That's what happens when internet service is unreliable, when the ATA loses registration, or when the ATA is not receiving sufficient bandwidth on your LAN.
That can also happen on some people's LANs due to UDP timeouts: Point D from https://forum.fongo.com/viewtopic.php?f ... 199#p78976.
When troubleshooting, I would disable Follow Me: https://www.freephoneline.ca/followMeSettings.
Follow Me also makes it impossible for the ATA to block known telemarketing calls as described in the PDF guide: https://forum.fongo.com/download/file.php?id=2162.
The problem you're describing is associated with unreliable internet service or a QoS issue on your LAN, where the ATA is not receiving sufficient bandwidth.
Read the wintmtr test mentioned on page 16 of the guide and do it when you have issues.
You can also try the test at http://vac.visualware.com/portals/wfh/w ... sment.html.
What brand and model are you using?I have isp modem
What brand and model are you using?WiFi router
What model? There is no port 2 on an OBi200.OBI port 2
Use this guide linked at the bottom of this first post to configure your ATA properly: https://forum.fongo.com/viewtopic.php?f ... 805#p73839.
Wifi router offers QOs but asks to enter highest/lowest kbs/Mbs, which I don’t know.
You don't know what internet speed you're paying for?
Run a speedtest between 8 p.m. and 11 p.m.: https://www.speedtest.net/
QoS often will, unless the router has a fast CPU or unless the user's ISP service is a slower tier.qos slows down all connections