Getting Bell to unlock an iPhone
So what I would like to do is try to force Bell to unlock the phone. I have called customer service and spoken with a manager and he said they will not unlock iphones. I have escalated the complaint to Kevin Crulls office. I have also sent a compliant to the CCTS without waiting for a response from Kevin Crull as I do not believe they will resolve it.
-any ideas about who else I can complain to? Does the CCTS deal with this sort of thing.
-any other tactic I can take to force Bell? I cant believe that a company can sell a product and then not let you use it with another company. Imagine if Home Depot sold a screw driver and said you can only use Home Depot screws with it? I realize that telecomications is relatively new and the laws have not caught up with the technology but there has to be some laws dealing with consumer protect that can be creatively interpreted to cover this situation? I read someone mention the Sale of Goods or Trade Descriptions Act?
My approach will be to either get Bell to unlock the phone, get them to buy it back from me or ask for a credit towards a phone that they will unlock.