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Got a call from Fido in regards to overdue payment.. Phishing?

  • Last Updated:
  • Dec 7th, 2012 2:26 pm
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Deal Addict
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Mar 22, 2009
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Got a call from Fido in regards to overdue payment.. Phishing?

I might be paranoid but just wondering if this was just normal day to day operation. I had an overdue balance which I forgot to pay and a lady called telling me I had a overdue balance of $XX and if I would like to pay for it immediately using my Visa. The amount overdue was correct from my knowledge. So I gave her my 1) Credit Card # 2) Expiration Date 3) 3 digit code from the back. After a few seconds, she told me it was rejected but for sure have enough funds within the account. So I thought there might be a problem so I just told her I'll pay online and try it myself later. She said it was okay, and also confirmed my email and phone number which I thought was strange.

I've never actually paid for anything over the phone and always thought the 3 digit # on the back of the CC was confidential. Or is this normal operation?
5 replies
Member
Jul 6, 2009
263 posts
15 upvotes
When I was with Fido they did call me before when I forgot to pay. Best to call Fido.
Member
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Apr 21, 2008
419 posts
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I think you should call fido right now to see if you did get a legit call.
[OP]
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Mar 22, 2009
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Jim Lahey wrote:
Dec 6th, 2012 4:43 pm
When I was with Fido they did call me before when I forgot to pay. Best to call Fido.
Yep I understand they would call, but was surprised at all the details they asked. Again, I never bought anything over the phone. Just seemed like anyone could call me and ask for the exact information to use my card online.
Member
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Apr 21, 2008
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Yea... Except over the phone you can't determine their identity.
Online you have URLs, HTTPS and stuff...

Don't take this stuff lightly...
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Mar 23, 2008
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Toronto
Never give out any info over the phone regardless! It is so easy to spoof a number these days to make it look legit. If you have an overdue balance and receive a phone call, tell them that you will pay it, hang up, then check your account balance online or call them back! I would freeze your cc immediately if I were you.
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