Great Canadian Rebates (GCR) Rebate Issue
Hi,
I'm looking for opinions on a recent experience I had using Great Canadian Rebates (GCR).
In June I signed up for their $23 Cash Back Tangerine offer, and now they refuse to honour it.
They say that it only applies to a Savings account, and I opened a Chequing account.
This is the page I saw in June when I used the service: https://webcache.googleusercontent.com/ ... clnk&gl=ca
The offer is indeed called "Tangerine Savings Account", but they left 2 references to when it included a chequing account:
"The Cash Back Rebate from GCR is $23 and will be paid upon opening a new Tangerine Savings Account or Chequing Account."
"Cash Back rebate will be paid upon opening a new Tangerine Savings Account or Chequing Account."
They say it's obvious that it only applies to a Savings Account, and that there is no reason for confusion.
I told them that they should have removed all language applying to a chequing account, as soon as the offer changed to avoid confusion.
They refuse to let me talk to a manager, or honour the rebate.
Am I the one that's off base, or them? Did I have enough reason to be legitimately confused?
I'm looking for opinions on a recent experience I had using Great Canadian Rebates (GCR).
In June I signed up for their $23 Cash Back Tangerine offer, and now they refuse to honour it.
They say that it only applies to a Savings account, and I opened a Chequing account.
This is the page I saw in June when I used the service: https://webcache.googleusercontent.com/ ... clnk&gl=ca
The offer is indeed called "Tangerine Savings Account", but they left 2 references to when it included a chequing account:
"The Cash Back Rebate from GCR is $23 and will be paid upon opening a new Tangerine Savings Account or Chequing Account."
"Cash Back rebate will be paid upon opening a new Tangerine Savings Account or Chequing Account."
They say it's obvious that it only applies to a Savings Account, and that there is no reason for confusion.
I told them that they should have removed all language applying to a chequing account, as soon as the offer changed to avoid confusion.
They refuse to let me talk to a manager, or honour the rebate.
Am I the one that's off base, or them? Did I have enough reason to be legitimately confused?