Gym threatens with collection
Here's the timeline:
-> In February 2018 I asked to cancel my account by email or by a voice message. They ignored that request, but I assumed in good faith that my account was closed.
-> In April 2018 I saw one or two withdrawals from my bank account by the gym. So they didn't honour my cancellation request.
-> Immediately I contacted my bank and put a stop payment and reversed the two payments.
-> Then I contacted the gym and asked why they didn't cancel at my request. They said I had to fill out some form... so they have clearly ignored my request from February 2018 and kept collecting payments.
-> I filled out the form and sent it to them. They confirmed the cancellation.
-> Then they saw the reversed payments and reversed the cancellation.