Help: How to rescind Grand Alarms Ltd. monitoring service?
The lady we dealt with, Victoria, said, at the time of the meeting:
that the equipment will be ours once the contract term is over but the agreement says it will remain Grand Alarms
that contact length can vary from I believe 1 to 5 years but this agreement says it's enforceable to 5 years
that it was okay not to have a landline but now the agreement does say it will require one. I've been on VOIP for the last two years and am not switching back to land line, just for the monitoring services.
Because the alarm system is free to use for 1 year, courtesy of the builder, is there any recourse or way for my wife and I to cancel this contract? Closing date isn't until November 3rd but then Grand Alarms had already installed the equipment. We were only at the home site for PDI last week but we never saw the equipment being installed or tested. The builder would not have been able to provide the 1-year free monitoring service had Grand Alarms not installed the proper equipment. So can this argument be used to rescind the contract, i.e. it was the builder who gave us 1 year of monitoring service for free and so installation of the equipment would have been necessary, the problem is the other 4 years down the road?
I'd rather rescind the contract now than have to live with the 5 years with this service provider since what the representative did is horrible by fudging what she knew was stated in the agreement just for us to sign
For people previously in similar situations, is there any way I can rescind this agreement? I've read through them now and the fee included is $25 + taxes /month.
It was really my mistake for having believed what we were told verbally (my wife the witness) but I'm quite surprise the lady had misrepresented the terms of the contract to get us to sign it. Can we seek a lawyer or some organization to null the contract? The problem I see is that the contractor can take the equipment off and leave dry walls in bad shape.
I think there's been a few RFDer who skipped Grand Alarms' service. I am hoping some of you can help us.
Thanks in advance.
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