Thread: HELP: IE/Outlook Express can't access internet, but Firefox and other apps can!
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Jul 6th, 2006 10:38 PM
#1
HELP: IE/Outlook Express can't access internet, but Firefox and other apps can!
Okay, yeah yeah yeah I know, "switch to firefox", but my dad has a bunch of sites that aren't FF capable, and he his email is all set up in OE, so switching is not an option.
Basically yeah, its weird. All other programs that access the internet work fine, except IE and OE (when sending email or accessing Hotmail via HTTP, POP mail works fine).
For IE, when I start up I get a "syntax invalid error" message. If i try and visit a site, I get a DNS error.
OE only breaks when accessing Hotmail (which uses HTTP) and sending mail via SMTP.
I've tried rebooting the router, with no luck. Refreshing the IP address doesn't work either.
Ideas? Registry settings? Problems with a windows update patch?
Thanks
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Jul 7th, 2006 12:11 AM
#2
Reload
Reload IE 6.0, it will update both IE and Outlook Express
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Jul 7th, 2006 10:19 AM
#3
Make sure that your internet settings don't have anything listed as proxy servers.
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Jul 7th, 2006 11:30 AM
#4
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Jul 7th, 2006 12:28 PM
#5
Do you have some sort of internet security software installed, EG Zonealarm or Norton Internet Security? Uninstall any software and reboot...
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Jul 7th, 2006 01:09 PM
#6

Originally Posted by
Gdog
Do you have some sort of internet security software installed, EG Zonealarm or Norton Internet Security? Uninstall any software and reboot...
Nope, only windows firewall, which I tried disabling, but still did not do anything.
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Jul 7th, 2006 01:26 PM
#7

Originally Posted by
sonick
Nope, only windows firewall, which I tried disabling, but still did not do anything.
SPYWARE!
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Jul 7th, 2006 02:08 PM
#8
I ran Spybot Search and Destroy last night, didn't find anything.
I'll try a couple other ones to make sure its clean, and do a full system scan (unless you guys think its unneccessary, since its running in the background all the time anyways)
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Jul 7th, 2006 02:41 PM
#9

Originally Posted by
sonick
I ran Spybot Search and Destroy last night, didn't find anything.
I'll try a couple other ones to make sure its clean, and do a full system scan (unless you guys think its unneccessary, since its running in the background all the time anyways)
Ad-aware?
http://www.lavasoft.de
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Jul 7th, 2006 05:17 PM
#10
Jr. Member

g double o gle search
DIAL A FIX
use the lite version. works wonders.
for the OE problem, by access the internet do you mean links don't open?
if yes, make sure it is set as your default...a same with IE
for Firefox, download IE Tabs
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Jul 7th, 2006 05:43 PM
#11

Originally Posted by
bsorensen
for the OE problem, by access the internet do you mean links don't open? if yes, make sure it is set as your default...a same with IE
No, I mean it can't access Hotmail coz it is accessed via HTTP (as compared to POP3 for regular mail), which likely means it is the same problem as IE not being able to access the internet.
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