holt renfrew at yorkdale.

[unix]

i was at yorkdale mall today. was there to buy a wallet. I was ready to make my purchase but cant seem to find a sales person. I walked around and NO ONE seems to want to help me. after 15 minutes of waiting with my arms on the counter where i want to buy my wallet. I ask for help and they tell me they'll be right with me. then they leave the store and im lk WTF. just because im a 19 year old does that mean im not a worthy customer ? thx holt u just lost my business.

[Dash]

www.blogspot.com

[df329]

u should talk to all the other RFD ballas who are young and shop there and dont get service... they even wear their big fancy belt buckles and still don't get noticed

[calcuu]

I actually had pretty good service at yorkdale holts and I'm 17 lol. One worker was very helpful from handing me pairs of jeans to try on and stuff. I wasn't wearing anything good that day either.

However, I noticed in the LV section, they don't really help you that much. I only got help there once and that was for belts.

Btw, I find Harry Rosen to have even worse service.

[red120]

Not really a matter of age.. more of disposition and dress.

And no, one balling looking item does not a baller make :P

[Dash]

I actually had pretty good service at yorkdale holts and I'm 17 lol. One worker was very helpful from handing me pairs of jeans to try on and stuff. I wasn't wearing anything good that day either.

However, I noticed in the LV section, they don't really help you that much. I only got help there once and that was for belts.

Btw, I find Harry Rosen to have even worse service.

+1

[red120]

Eh?..

Really?

Harry Rosen's salespeople are one of the best in Toronto, IMO.. they really jump over hurdles to assist you.

[Dash]

Eh?..

Really?

Harry Rosen's salespeople are one of the best in Toronto, IMO.. they really jump over hurdles to assist you.

I like Holt better. I've had mixed experiences with Harry Rosen.

EDIT: The last three times I've been, they've actually been pretty good. but when I was younger, I didn't like them.

[TheFuteballer]

Eh?..

Really?

Harry Rosen's salespeople are one of the best in Toronto, IMO.. they really jump over hurdles to assist you.

-1 , I've literally been kicked out of Harry Rosen (again LITERALLY) just because my budget for a coat was appx $300 and I was ball parking, I just wanted to see what they had in the store but as soon as the sales store heard that he told me to get out and this was not the place for me. He literally put his hand on my back and pointed me to the door and then followed me out.

Haven't gone back since

[3weddings]

A friend is a buyer for Holts and whenever I mention these types of complaints, she insists that the sales staff is instructed NOT to treat anyone badly!

Funny how they seem to get away with it time and time again.

[red120]

-1 , I've literally been kicked out of Harry Rosen (again LITERALLY) just because my budget for a coat was appx $300 and I was ball parking, I just wanted to see what they had in the store but as soon as the sales store heard that he told me to get out and this was not the place for me. He literally put his hand on my back and pointed me to the door and then followed me out.

Haven't gone back since

...... wow

That is incredibly rude..

Nothing to say, they've been good on me so far though, I guess.

[df329]

i dress like a bum and they always help me

[jp06]

how about secretly recording the long wait just for getting service and then show the manager the video

[Setz]

A friend is a buyer for Holts and whenever I mention these types of complaints, she insists that the sales staff is instructed NOT to treat anyone badly!

Funny how they seem to get away with it time and time again.

You think people are told to act rude in the workplace? Whenever I work, the satisfaction of the customer is always my top priority, and I do everything in my power to meet the customer's needs. If I ran a business and my employees slacked off or didn't help people because they didn't feel like it, they'd be fired on the spot.

[anycee]

I have gotten nothing but terrible service at large high end clothing stores in both Canada and the US.

Had the same experiance at Yorkdale - couldn't get a SA's attention until after his long conversation with a coworker.