1st post, no dealer name, and a sketchy username...hyundainothonda wrote: ↑Jan 1st, 2014 6:07 pmHad a terrible experience at a Honda dealer recently (Without mentioning names of the dealership, if anyone has similar experiences please reply).
Like any other consumer today, I did my homework or "research", read all the reviews attached to the dealership. (They have 100+, 5 star reviews from this web site called "Dealer Rater"... What a joke)
I purchased the car originally from this dealer, and the sales person was great at the time, so I bring my car periodically for services and catch up with my sales guy. (Oil changes and other small jobs since my car is relatively new)
I recently went to U.S for shopping, and I had to get brand new brakes (Brand new Honda ROTORS and PADS) from a U.S Honda Dealer. (With my receipt still in my glove box)
Within 2 weeks of getting brand new brakes, I went to the local Honda dealer for a simple oil change. (Since I put on some mileage going across the border)
About hour into my service, the service adviser called me over and told me I need to replace all the brakes (Rotors and Pads) again for my car, due to wear and tear..... LLLLLOOOOLLLLL
Without embarrassing the poor guy, I simply said "No, Thank you". (I didn't have the heart to tell him, he probably didn't even take off my wheels to notice the brand new brake parts I got from another Honda dealership.... I even had my receipt with me....)
I don't know if this dealer just want to sell me something I don't need? (Every time I go in for a small repair, they have always recommended brake jobs on my car... it seems they only do brake repairs, and nothing else)
So to sum it up, I would never go back to a place where they try to rip me off every time, does anyone else have a similar story?
Also your story is sketch. How can an oil change take 1 hour? It's 0.5hr max. Unless of course you took the maintenance package which includes an oil change, brake and tire inspection, battery test, and rental for the price of a regular oil change (normal deal).
What other 'small jobs' are you taking the car in for since your car is 'relatively' new. I think your story is 'relatively' BS.
If your car is relatively new, and you needed rotors and pads, my guess is your car is about 3 years old or more. That's not relatively new by any means.
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