Shopping Discussion

Horrible experience with UPS brokerage charge for nothing

  • Last Updated:
  • Jan 14th, 2019 4:32 pm
Deal Addict
User avatar
Mar 28, 2005
4625 posts
575 upvotes
Ontario / Quebec
Well, the UPS invoice still doesn't add up.

But we don't really know what the problem is until the OP posts a copy of it.
Deal Fanatic
Oct 26, 2008
5608 posts
1293 upvotes
BC
LazyDog wrote:
Jun 24th, 2018 3:20 pm
..............

UPS is billing you $102.54

According to this site https://discsunlimited.net/ups-brokerage-fees , UPS brokerage fees will be $42.95.

So based on the above,
$38.00 HST
$42.95 UPS Brokerage Fee
$21.59 Duties (works out to approx 7.4% value of $292.35)

$102.54 Total.
You have overlooked the Bond Fee (about $8 in this instance, being 2.7% of the total order price) and COD of $4.25 for UPS collecting duty and tax at the door.

HST applies to both those so we are still close to the $102.54 even if OP's item had 0% duty.
Jr. Member
User avatar
Feb 15, 2006
116 posts
8 upvotes
WallyWorld
LazyDog wrote:
Jun 24th, 2018 3:20 pm

UPS is billing you $102.54

According to this site https://discsunlimited.net/ups-brokerage-fees , UPS brokerage fees will be $42.95.

So based on the above,
$38.00 HST
$42.95 UPS Brokerage Fee
$21.59 Duties (works out to approx 7.4% value of $292.35)

$102.54 Total.

This should be similar to the Invoice you received from UPS.
What exactly is on your UPS invoice that you think is out of line?
OK, so apparently the site I quoted for UPS Fees is dated. Don't use it.

After checking with UPS https://www.ups.com/ca/en/shipping/zone ... rance.page , here are the revised numbers.

$51.70 UPS Brokerage Fee
$ 4.25 UPS Import Charge Processing fee ( cause OP does not have a UPS account)
$45.28 HST (13% for total of 292.35 + 51.70 + $4.25)

$101.23 Total

The varience of $1.31 is probably due to the exchange rate for the $220 USD

In this scenario, there does not appear to be duties, just a hefty charge by UPS for $55.95
Jr. Member
Oct 10, 2016
169 posts
27 upvotes
Vancouver
A lot of forum users don't know they need to pay taxes on all applicable items since they usually slip through the custom. However, this is not the case when we use a custom broker.
Newbie
Jan 11, 2019
5 posts
1 upvote
Yeah, these brokerage fees can be absolutely murder. I once bought something for $20 from the USA and got it shipped to Canada and it cost me $55 for the brokerage stuff. I should have just left it with UPS. What a rip off. Now I order my stuff to a mail box in Buffalo and just pick it up from there when I have a bunch of stuff to get.

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