We have been experiencing longer than usual ticket queues, if we missed anything please feel free to PM me and I'll take care of it for you.
Sep 22nd, 2018 2:06 am
Sep 23rd, 2018 8:52 pm
Sep 28th, 2018 12:07 am
Sep 30th, 2018 12:20 am
Oct 4th, 2018 4:41 am
Oct 13th, 2018 6:30 pm
Oct 28th, 2018 6:48 pm
Oct 31st, 2018 2:27 pm
To which I reply withHello Andy,
I noticed your cancellation request and I just wanted to check in with you and see if there's anything we can do for you to make things right. I'm sure we can address any issues you're experiencing.Let me know what we can do for you Andy and please let me know if you have any questions!Best wishes,
I received no reply after that.Sorry Gregory, not much can be done.
I'm just looking to move somewhere else.
Oct 31st, 2018 10:36 pm
Oct 31st, 2018 10:59 pm
Hello,Vietlord wrote: ↑Oct 31st, 2018 2:27 pmWell, I'm now more than fed up with Hosterbox.
I decided to just get my own dedicated server for my own personal and work use.
I sent a cancellation request in mid October.
I get a message from "Gregory D"
To which I reply with
I received no reply after that.
This morning, they closed that ticket, ignored my cancellation policy, and then charged me for another month.
I suggest everyone to stay away. This is just stupid now.
Nov 1st, 2018 11:23 am
Nov 2nd, 2018 1:12 am
Sent a follow-up reply in the ticket I opened back in August (I forgot to follow-up in a 2 month period -- my bad), and Gregory solved the issue I had.
Nov 3rd, 2018 12:33 pm
Nov 7th, 2018 1:02 pm
Nov 8th, 2018 4:03 am