How do I file a compaint against Enbridge?
I tried to file a complaint with the Ontario Energy board and they told me late payment policy is not regulated and this matter is not in their jusridiction.
This is our first late payment in over 4 years and I am angry that they can do this and there's nothing I can do about it. My bill was $290 and I did not get any notice.
Sorry for the rant, has anyone had similar experience with Enbridge? Wish there was alternate company I could just move my business to. What ever happend to consumer protection act? Even Rogers would not disconnect my service, at least I could understand a resonable late fee.