Entrepreneurship & Small Business

How do I get out of my debit machine lease with First Data?

Newbie
Mar 31, 2010
30 posts
13 upvotes
Pickering
If a contract term is not properly explained and the condition is not understood because the contract is not clear, common law sets out a few guiding principles. One of those is the doctrine of Contra Proferentem . This a Latin term which means “against the offeror.” Here is the definition below. I have used this defense in a contract law matter .
"Contra Proferentem refers to a standard in contract law which states that if a clause in a contract appears to be ambiguous, it should be interpreted against the interests of the person who insisted that the clause be included. This usually comes up when a contract is challenged in court. If the court reviews a contract and finds that a clause is ambiguous or could have more than one meaning, it determines which party wanted that clause included and interprets in favor of the other party."

I absolutely agree with Gamechanger that the onus is on the person signing the contract to read it thoroughly before signing. Unfortunately there are situations where people have done their due diligence and 'thought' they understood the contract, but found out certain clauses meant something different. There are sales representatives who lead prospective customers into misinterpretations as well. If it looks foggy, it probably is...
Jr. Member
May 19, 2008
161 posts
19 upvotes
sorry to hear you had bad experience with FirstData. Can you please let me know what kind of bogus charge they tag on? I have not seen any on my bills so I can watch out for?

Thanks
Member
Jul 4, 2012
364 posts
25 upvotes
Calgary
Please PM me
I am at the same situation
Deal Addict
User avatar
Dec 3, 2004
4563 posts
2394 upvotes
Vancouver
I just threw my first data terminal in the trash and stopped paying them. They phoned a few times asking to update payment method and tried to guilt me into it but in the end they left me alone and nothing ever showed up on my credit just ignore them
Jr. Member
Feb 18, 2014
160 posts
27 upvotes
adamtheman wrote:
Oct 12th, 2017 5:42 pm
I just threw my first data terminal in the trash and stopped paying them. They phoned a few times asking to update payment method and tried to guilt me into it but in the end they left me alone and nothing ever showed up on my credit just ignore them
They will put you in collections.
Deal Addict
User avatar
Dec 3, 2004
4563 posts
2394 upvotes
Vancouver
gamechanger wrote:
Oct 13th, 2017 10:12 pm
They will put you in collections.
No, they didn't. This was several years ago. No collections.
Deal Addict
User avatar
Dec 3, 2004
4563 posts
2394 upvotes
Vancouver
summersnow73 wrote:
Oct 14th, 2017 11:39 pm
Did they send you letters demanding payments?
They sent me letters. Should I ignore them letters too? or get legal help?
Throw the letters in the trash. They aren't going to do anything. Businesses generally don't sue over $2000, it's not worth their time.
Jr. Member
Feb 18, 2014
160 posts
27 upvotes
adamtheman wrote:
Oct 15th, 2017 1:59 am
Throw the letters in the trash. They aren't going to do anything. Businesses generally don't sue over $2000, it's not worth their time.
When you sign these leases, you are also giving a personal guarantee. In my experience, they will harass you, and it will negatively impact your credit.
Newbie
Nov 20, 2017
1 posts
Hi I had same situation as you, I just received terminal and I haven't make any transactions and I just found out the agents was lied to me , because he said lower rate ...balabala .. and I called him again he said he couldn't do anything with that , and I called customer service many times waste my energy and been transfer to different departments finally gave me answers if I want to end of lease 1 .pay $1500 2. Still pay every month until lease contact end , just worry my bank account, and how can I do , is any one know???? I still have the shit machine in my store . If I change bank account will be desroy my credit record?
Last edited by User233892 on Nov 21st, 2017 9:39 pm, edited 1 time in total.
Jr. Member
Feb 18, 2014
160 posts
27 upvotes
User233892 wrote:
Nov 21st, 2017 9:39 pm
Hi I had same situation as you, I just received terminal and I haven't make any transactions and I just found out the agents was lied to me , because he said less rate ..... and I call him again he said he couldn't do anything with that , and I called customer service many times waste my energy and been transfer to different departments finally gave me answers if I want to end of lease 1 .pay $1500 2. Still pay every month until lease contact end , just worry my bank account, and how can I do , is any one know???? I still have the shit terminal in my store . If I changed bank account will be desroy my credit record? ,is any one knows send me email ASAP: siting_qq@hotmail.com
There has to be 2 Payments processed through the leasing company before the lease is locked in. Reverse or put a stop on the payment and the lease will not take effect. Call First Data, not the rep and explain why you’re cancelling.
Newbie
Jun 16, 2008
41 posts
4 upvotes
Etobicoke
These goofs came into my store asking us to switch to them with the promise of lower rates..Told them don't let the door hit you on the way out.
Don't sign up for anything unless you do your research. Google makes it much easier to find a better company to deal with.
Deal Guru
Aug 2, 2010
11764 posts
2636 upvotes
Here 'n There
I find people do no research before they sign commitments and then expect to get out of them just as easily.

It don't work that way.
Newbie
Jun 5, 2013
77 posts
41 upvotes
Ottawa
Surprised by people complaining here about First Data. I got an awesome deal from my agent. Purchasing the terminal for around $590 with 3 monthly installments and finally $500 back on the third installment

Not sure who you are dealing with.
Jr. Member
Feb 18, 2014
160 posts
27 upvotes
braveheart3112 wrote:
Nov 24th, 2017 1:42 pm
Surprised by people complaining here about First Data. I got an awesome deal from my agent. Purchasing the terminal for around $590 with 3 monthly installments and finally $500 back on the third installment

Not sure who you are dealing with.
First Data has many resellers, as well as their direct sales force. Some are good, some others...
Newbie
Jan 29, 2018
2 posts
I am stuck in a lease with First Data that has cost my small business a lot of money (well, it's a lot for us). We were signed up for their service unknowingly through our bank who set us up with merchant services. We have already shipped back the terminal but they continue billing us monthly for our lease for a service we don't use and a terminal we can't have. We have in writing from the bank that they would take care of it and "unwind" the lease for us but no one has done anything and we keep getting the run around. At this point, my business partner has just resigned to just paying the fee as it's easier than spending HOURS trying to fix it. If anyone has any suggestions, I'm all ears. What a horrible company, very disappointed.

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