Entrepreneurship & Small Business

How do I get out of my debit machine lease with First Data?

Jr. Member
May 19, 2008
161 posts
19 upvotes
sorry to hear you had bad experience with FirstData. Can you please let me know what kind of bogus charge they tag on? I have not seen any on my bills so I can watch out for?

Thanks
Member
Jul 4, 2012
368 posts
25 upvotes
Calgary
Please PM me
I am at the same situation
Deal Addict
User avatar
Dec 3, 2004
4832 posts
2929 upvotes
Vancouver
I just threw my first data terminal in the trash and stopped paying them. They phoned a few times asking to update payment method and tried to guilt me into it but in the end they left me alone and nothing ever showed up on my credit just ignore them
Jr. Member
Feb 18, 2014
196 posts
30 upvotes
adamtheman wrote:
Oct 12th, 2017 5:42 pm
I just threw my first data terminal in the trash and stopped paying them. They phoned a few times asking to update payment method and tried to guilt me into it but in the end they left me alone and nothing ever showed up on my credit just ignore them
They will put you in collections.
Deal Addict
User avatar
Dec 3, 2004
4832 posts
2929 upvotes
Vancouver
gamechanger wrote:
Oct 13th, 2017 10:12 pm
They will put you in collections.
No, they didn't. This was several years ago. No collections.
Deal Addict
User avatar
Dec 3, 2004
4832 posts
2929 upvotes
Vancouver
summersnow73 wrote:
Oct 14th, 2017 11:39 pm
Did they send you letters demanding payments?
They sent me letters. Should I ignore them letters too? or get legal help?
Throw the letters in the trash. They aren't going to do anything. Businesses generally don't sue over $2000, it's not worth their time.
Jr. Member
Feb 18, 2014
196 posts
30 upvotes
adamtheman wrote:
Oct 15th, 2017 1:59 am
Throw the letters in the trash. They aren't going to do anything. Businesses generally don't sue over $2000, it's not worth their time.
When you sign these leases, you are also giving a personal guarantee. In my experience, they will harass you, and it will negatively impact your credit.
Newbie
Nov 20, 2017
1 posts
Hi I had same situation as you, I just received terminal and I haven't make any transactions and I just found out the agents was lied to me , because he said lower rate ...balabala .. and I called him again he said he couldn't do anything with that , and I called customer service many times waste my energy and been transfer to different departments finally gave me answers if I want to end of lease 1 .pay $1500 2. Still pay every month until lease contact end , just worry my bank account, and how can I do , is any one know???? I still have the shit machine in my store . If I change bank account will be desroy my credit record?
Last edited by User233892 on Nov 21st, 2017 9:39 pm, edited 1 time in total.
Jr. Member
Feb 18, 2014
196 posts
30 upvotes
User233892 wrote:
Nov 21st, 2017 9:39 pm
Hi I had same situation as you, I just received terminal and I haven't make any transactions and I just found out the agents was lied to me , because he said less rate ..... and I call him again he said he couldn't do anything with that , and I called customer service many times waste my energy and been transfer to different departments finally gave me answers if I want to end of lease 1 .pay $1500 2. Still pay every month until lease contact end , just worry my bank account, and how can I do , is any one know???? I still have the shit terminal in my store . If I changed bank account will be desroy my credit record? ,is any one knows send me email ASAP: siting_qq@hotmail.com
There has to be 2 Payments processed through the leasing company before the lease is locked in. Reverse or put a stop on the payment and the lease will not take effect. Call First Data, not the rep and explain why you’re cancelling.
Newbie
Jun 16, 2008
41 posts
4 upvotes
Etobicoke
These goofs came into my store asking us to switch to them with the promise of lower rates..Told them don't let the door hit you on the way out.
Don't sign up for anything unless you do your research. Google makes it much easier to find a better company to deal with.
Deal Guru
Aug 2, 2010
12703 posts
3118 upvotes
Here 'n There
I find people do no research before they sign commitments and then expect to get out of them just as easily.

It don't work that way.
Newbie
Jun 5, 2013
88 posts
44 upvotes
Ottawa
Surprised by people complaining here about First Data. I got an awesome deal from my agent. Purchasing the terminal for around $590 with 3 monthly installments and finally $500 back on the third installment

Not sure who you are dealing with.
Jr. Member
Feb 18, 2014
196 posts
30 upvotes
braveheart3112 wrote:
Nov 24th, 2017 1:42 pm
Surprised by people complaining here about First Data. I got an awesome deal from my agent. Purchasing the terminal for around $590 with 3 monthly installments and finally $500 back on the third installment

Not sure who you are dealing with.
First Data has many resellers, as well as their direct sales force. Some are good, some others...
Newbie
Jan 29, 2018
2 posts
I am stuck in a lease with First Data that has cost my small business a lot of money (well, it's a lot for us). We were signed up for their service unknowingly through our bank who set us up with merchant services. We have already shipped back the terminal but they continue billing us monthly for our lease for a service we don't use and a terminal we can't have. We have in writing from the bank that they would take care of it and "unwind" the lease for us but no one has done anything and we keep getting the run around. At this point, my business partner has just resigned to just paying the fee as it's easier than spending HOURS trying to fix it. If anyone has any suggestions, I'm all ears. What a horrible company, very disappointed.
Deal Addict
User avatar
Aug 15, 2015
1145 posts
150 upvotes
Markham, ON
OP, can't really comment with such vague information.

Top