How do you claim late delivery with Can Post?

[Calmuser]

Okay, I shipped an express post parcel to the US. They said it would be delivered by the 20th. It's the 21st now, and its just been delivered. Seeing as how its a day late, I should be able to claim a refund. How do I go about doing it?

[sportsfan99]

Okay, I shipped an express post parcel to the US. They said it would be delivered by the 20th. It's the 21st now, and its just been delivered. Seeing as how its a day late, I should be able to claim a refund. How do I go about doing it?

Nope there will not give a refund since it did make it.

[pfdude]

You're kidding right? It was most likely out of their control.

[JAC]

https://obc.canadapost.ca/orc/claimsEntry.do

[fl4wless]

You're kidding right? It was most likely out of their control.

normally i dont care, but if i pay extra for something like xpresspost, and it doesnt arrive at its destination in time, id want a refund too. Its the principal.

[Calmuser]

i'm not kidding. They advertised an GUARNTEED delivery date, which they missed. Says so on the back of the form, which means I should be able to get a refund.

thanks JAC!

[sportsfan99]

normally i dont care, but if i pay extra for something like xpresspost, and it doesnt arrive at its destination in time, id want a refund too. Its the principal.

If it was a few days then maybe but 1 day give me a break.It could have been held up at customes.

[pfdude]

If it was a few days then maybe but 1 day give me a break.It could have been held up at customes.

Exactly my point. Customs can sit on it for as long as they want. Nothing CP can do about it. I think you're lucky it was only a day late.

[JAC]

i'm not kidding. They advertised an GUARNTEED delivery date, which they missed. Says so on the back of the form, which means I should be able to get a refund.

thanks JAC!

No worries. Don't forget, drop-off day doesn't count.

[jerryhung]

Personally I wouldn't bother, being it 1 day late only
unless it costs you like $20-$30 to ship it

Let us know how it goes

[aquariaguy]

If it was a few days then maybe but 1 day give me a break.It could have been held up at customes.

So where do you draw the line? 1 day? 2 day? 3 day?