How to get a free HD PVR from Rogers

[kreater32]

Oh, just to add to my last post...

I currently have basic cable+ultimate tv pak.
I did not have to upgrade or pay any additional fees.

The rep said that the 2yr promotion is also good for the regular PVR.

Thanks nepean 19 !!

[NorthernPaladin]

Here is my current situation
I have Rogers VIP Digital Bundle (with 4 extra outlets)
I have Rogers Extreme Service (and I regulary do 300+ GB per month)
I own 2 Digital Cable boxes and a Cable Modem
I "rent" 1 Digital box which is free (for now, I think for a year)
I had previously (around Jan I think) negotiated a whole bunch of discounts 15% off bundle... well let me just show you folks what my bill looks like:

Rogers Yahoo! Hi-Speed Extreme 46.95
Less: Internet: 12 month $10 rebate -10.00
Better Choice Bundles 15% Disc. -5.44
--------------------------------------------
Net Cable Internet Charge 31.41
GST 2.20
==================================
Total Cable Internet services 33.61


Digital VIP Cable 55.97
VIP Digital Terminal 3.99
Digital Services Fee 2.99
VIP Discount -6.98
Less: Discount -6.99
Better Choice Bundles 15% Disc. -7.80
--------------------------------------------
Net television Charge 41.18
GST 2.88
PST 3.29
==================================
Total Cable televsion services 47.35

==================================
GRAND TOTAL on Bill (incl PST/GST) $80.96

You saved 37.31 on your rogers services

I spoke with a Customer Relations rep today and he looked at my account and said that to get approx the same services with Bell that I have with Rogers would be over $100. Unfortunately I think he is right. He called my bluff.... and well... not HD PVR for me

From my bill re VIP:
Your are subscribing to the Digital VIP Cable Package which includes:
Basic Cable
Ultimate TV Pak
Extra Outles
Rental of your first Digital Terminal
Digital Services Fee
VIP Partner Benefits


Should I try again... come on folks give me some Ammo!

[runamuck]

thanks for the headsup!

[rvs007]

Guys... this deal has been around in one form or another since 2004. The original "Real Choice" deal was for a free rental of a PVR or HDPVR for as long as you remain a Rogers customer. Then it turned into the current "Ditch the Dish" deal for a 2 year free rental. For both deals you had to trade in a satellite receiver, but the tech who comes to do the install rarely remembers to pick it up.

Now it sounds like now Rogers is waiving the requirement of having the satellite receiver altogether.

Here's an old thread about the deal:

http://www.redflagdeals.com/forums/s...d.php?t=107123

And the current "Ditch the Dish" deal:

http://www.shoprogers.com/store/cabl...offer_main.asp

It's definitely a good deal to get a HDPVR... I've had it for almost 2 years now and I can't live without it!

[uddinf]

I sort of got the deal but only for 1 year. Which is better than nothing I guess. I had to speak to 2 people. First guy didn't budge, second guy offered me 1 year.

The first guy I spoke to wouldn't give me the offer. While talking we were both on computers and he showed me that Bell is offering a credit but requires $68 of programming for only 1 year. He explained that since my account has extra savings from VIP and bundles it would still be cheaper to stay with rogers and therefore he offered no deal.

Second guy I called told me that he had 2 other callers today ask him about the same deal. (RFD effect I assume). He said that he couldn't make the offer to those other people because he was concerned that bell had some restrictions sich as a required minimum programming for a high amount or binding contracts, etc. But I replied by telling him that even if I stayed with rogers and paid for high amount of rogers programming I would still be $25 disadvantage because I would have to pay the rogers fee. We sort of went back and forth saying the same thing over and over. But eventually he just said "what can I do to keep you as a rogers customer?" I said just give me free HDPVR for 2 years and I would be an extrememly happy customer. He came back and said that he would give me the deal for only 1 year because the bell website deals are only for 1 year. I decided to agree with it.

[wlee]

what's customer relation's phone #

[Renton]

I got it
They said they can't do it so I said I would like to cancel then. Got transfered to retention and they offered an PVR so I said cool, I'll stay then

[Div]

Should I try again... come on folks give me some Ammo!

This rejection was likely recorded in their CRM system, so your future "threats" will likely be seen as bluffs.

Btw, looks like you've got a pretty sweet deal right now.

[Samson45]

I got it
They said they can't do it so I said I would like to cancel then. Got transfered to retention and they offered an PVR so I said cool, I'll stay then

One or two years?

[Renton]

Two years, HD PVR.
Oh, and thank you Nepean

[Samson45]

Does anyone know the rental price of an HD PVR from Rogers?

Bell is offering $20 per month in savings, would that be equal to the HD PVR rental prices from Rogers? Since my "bluff" has been called unlike Nepean or Renton, I am stuck using the facts to argue with Rogers..

[chumo]

I spoke with someone in the sales department for cable services today. I told the rep about Bell Canada offering me a 2yr no contract HD PVR. The rep said he could not match it. He also informed me that I am on a 'better choice' bundle contract until next May'07 and if i wanted to break this contact it is $100 per service for the first year and $50 per service for a second year.

Im guessing because I am contracted, he did not care to offer me anything except to tell me it is an extra $25/month from a regualr digital cable service to an HD PVR rental service...

I guess OP got lucky.

I called again, they offered me 1 month free rental credit of $25 because I said that I just wanted to try it out and see if I liked it or not without wasting any of my money. I turned it down saying I will call bell and then decide.

I called back and said I wanted to cancel, they offered my the 2 yrs free rental, no contract requirement of HD PVR, I believe the idea is that you have to actually get to the cancellation department and say you want to cancel with an attitude of "Ive made up my mind and switching to Bell, but in a nice manner" and dependant on the retention rep as well.
Good luck to everyone else.

[Juice23]

i wonder if this will work with shaw? here in GVR

[kiasu]

thankx you nepean19

all done in 5 minutes without any hassle.
got my PVR and working now!
whole process from calling CR to setup....30 minutes!

ahahahah...thx....free for 2 yrs!

[Javideo2k4]

Do you have a link to where you read this?

They have three different VIP programs, here are the links to the info

Digital VIP package
http://www.shoprogers.com/store/cabl...value/dvip.asp
Digital VIP with movies package
http://www.shoprogers.com/store/cabl...dvipmovies.asp
Rogers VIP Digital Movies Plus Package
http://www.shoprogers.com/store/cable/ptv/value/dvipplus.asp

Digital VIP Cable 55.97
VIP Digital Terminal 3.99
Digital Services Fee 2.99
VIP Discount -6.98
Less: Discount -6.99
Better Choice Bundles 15% Disc. -7.80
--------------------------------------------
Net television Charge 41.18
GST 2.88
PST 3.29
==================================
Total Cable televsion services 47.35

From my bill re VIP:
Your are subscribing to the Digital VIP Cable Package which includes:
Basic Cable
Ultimate TV Pak
Extra Outles
Rental of your first Digital Terminal
Digital Services Fee
VIP Partner Benefits

Thank you for the info, just out of curiosity is the additional -$6.99 discount something that you negotiated...what are the chance of getting that in addition to the VIP discount. I'm currently on their ultimate tv pak analog cable service and paying about $57 including taxes per month...is there any chance of getting digital cable for the same price?

Adding...is there a fee to take part in the VIP programs?