This Is How Incompetent Employees Will Bankrupt A Company (Henry's)
I just searched on the internet for a camcorder battery since my camera's battery is starting to act haywire and I Googled the model + Toronto area. Google gave me a link to Henry's (cameras). I searched my nearest store and called them. A woman picks up the phone and I asked about a Samsung camcorder battery and right off the bat, even before I finished speaking, she tells me "We don't carry Samsung batteries, go look at Amazon or Ebay and you might find it, have a nice day" but before she could hang up I inform her that she does carry them. She says "No we don't". Now I'm irritated and angry and tell her "I'm looking at the damn battery right now in your website, Henry's. You guys have it". She then asked me "At this location?. I tell her "Well you tell me what location Henry's has them and the website says on stock".
Then she says, "Oh that might be in our main warehouse then". I tell her "Why are you sending me to Amazon and eBay then"?. Then I hear keyboard clicking and she says "Yeah they have them at our warehouse, can I help you with anything else?" I tell her "Yeah I want to buy it, are you going to tell me how to get it before you hang up on me?". She then starts to mumble lazily that she can order it to their location and she is going to call me when it gets there possibly tomorrow or before friday.
So this nitwit was too lazy to type into the computer next to her if that battery was sold at Henry's or was in their stock before she sends me to Amazon or eBay? Jesus Christ. I will keep you guys updated if she indeed placed my order or if I ever get that phone call from her.
Then she says, "Oh that might be in our main warehouse then". I tell her "Why are you sending me to Amazon and eBay then"?. Then I hear keyboard clicking and she says "Yeah they have them at our warehouse, can I help you with anything else?" I tell her "Yeah I want to buy it, are you going to tell me how to get it before you hang up on me?". She then starts to mumble lazily that she can order it to their location and she is going to call me when it gets there possibly tomorrow or before friday.
So this nitwit was too lazy to type into the computer next to her if that battery was sold at Henry's or was in their stock before she sends me to Amazon or eBay? Jesus Christ. I will keep you guys updated if she indeed placed my order or if I ever get that phone call from her.