Shopping Discussion

How to Save $14.95 on DHL fees by self-clearing packages

  • Last Updated:
  • Dec 9th, 2017 10:11 am
Deal Expert
Aug 22, 2006
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wearysky wrote:
Jan 26th, 2017 4:43 pm
Wait, how so?
DHL doesn't post their price list online, but here's UPS version:
https://www.ups.com/content/ca/en/shipp ... VAN7000411

Same basic idea.

That's why I self clear when it's high value or there's multiple line items.
If you consolidate a shipment with 30 things in it, you're paying for each line (at $5 freakin' dollars per line after 5)
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Nov 28, 2013
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death_hawk wrote:
Jan 27th, 2017 2:30 pm
If you consolidate a shipment with 30 things in it, you're paying for each line (at $5 freakin' dollars per line after 5)
Yeah, that's definitely not something that's ever going to be an issue for me :)
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Aug 12, 2006
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wearysky wrote:
Jan 27th, 2017 9:39 am

Self-clearing is great for people that live or work near the clearing office (or who do a lot of importing).
Or have other reasons that justify "passing by". No different than all the posters that said driving to Ikea for the $1 breakfast (and free coffee and wifi) was dumb. And just couldn't get their head around the concept that many only stopped as they were on their way somewhere else.
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Mar 8, 2002
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realBIGmike1 wrote:
Jan 26th, 2017 2:33 pm
The point of my post is so you can use DHL without fees. From china, most times it only takes 3 days shipping!
The packages I had ordered from China in November are still not here, thanks to CBSA's snail pace. That's 8 weeks and counting, I have had to extend the purchase protection on every item I ordered before xmas because nothing has arrived. It seems Canada Post has also removed tracking info so nobody knows where my packages are sitting. Canada Post also adds some fees for collecting taxes and duties, with self-clearance on DHL there are no fees.

On larger or heavier items, you have no choice but to use DHL or Fedex.
Fixed
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( ͡° ͜ʖ ͡°)
Deal Addict
Dec 6, 2004
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Good to know, but honestly most ppl like myself will chalk it up as convenience fee if I were ever to use DHL or UPS/Fedex shipping. It's pretty lazy way to see it but I rather not waste my time in traffic and dealing with paperwork / customer service for a product i needed asap to enjoy, hence why i choose those shipping service instead of canada post in the first place because i want it fast.
[OP]
Newbie
Feb 14, 2013
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saskatoon
Hugh Jass wrote:
Feb 1st, 2017 3:54 pm
Fixed
I just received a package from China via ePacket. It came 8 days after purchase.

I just received a package from China via Canada Post, it came just under 9 weeks after purchase.

So what is the difference? Both went thru customs, but one comes at a snail's pace. Reason: ePacket doesnt have a higher priced tier. Canada Post makes sure they punish you for using the low price option. I cant imagine why the CBSA would be to blame.

EDIT: note that both small packages had free shipping and the value was under $10USD.
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Jul 30, 2015
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death_hawk wrote:
Jan 27th, 2017 2:30 pm
DHL doesn't post their price list online, but here's UPS version:
https://www.ups.com/content/ca/en/shipp ... VAN7000411

Same basic idea.

That's why I self clear when it's high value or there's multiple line items.
If you consolidate a shipment with 30 things in it, you're paying for each line (at $5 freakin' dollars per line after 5)
UPS rates seem pretty reasonable to me up to $40. Can't seem to figure out the Free+ deal though.
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Feb 9, 2013
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realBIGmike1 wrote:
Feb 4th, 2017 11:05 am
I just received a package from China via ePacket. It came 8 days after purchase.

I just received a package from China via Canada Post, it came just under 9 weeks after purchase.

So what is the difference? Both went thru customs, but one comes at a snail's pace. Reason: ePacket doesnt have a higher priced tier. Canada Post makes sure they punish you for using the low price option. I cant imagine why the CBSA would be to blame.

EDIT: note that both small packages had free shipping and the value was under $10USD.
This is true. CBSA doesn't care about ePacket vs standard shipping. It all gets cleared through together.
Deal Fanatic
Nov 11, 2008
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realBIGmike1 wrote:
Jan 26th, 2017 10:45 pm
The fees are tiered and you will find this with other carriers as well. $14.95 is the lowest DHL charges. In my example, to collect $4 they charge an additional fee of $14.95. If it was a larger amount, the fee would also be larger.
Pretty sure DHL is flat rate. I've had a package declared at 3-4-500$ and it was still 14.95 + 4$
Deal Expert
Aug 22, 2006
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EPcjay wrote:
Feb 6th, 2017 1:40 pm
Pretty sure DHL is flat rate. I've had a package declared at 3-4-500$ and it was still 14.95 + 4$
One item or twelve?
Also I think there's a split between low level and high level.
Below $1200/1600/whatever it's $X. Above it's a percentage.
Jr. Member
Jan 2, 2011
145 posts
25 upvotes
Thank you OP!!!

I ordered a $16usd item from china with free shipping and they wanted $23.57 in fees!!

I called them and the lies began. First was I have to pay it. Next was I cant self clear because it is already in Canada. I then demanded to speak to a supervisor. The same person got back to me 1min later without passing me the supervisor saying she would send an email on how to self clear.

I drove 15mins to CBSA in Mississauga... and they charged me nothing to clear item.

So dont let DHL rob you.... i saved the entire fee.

What a bunch of dishonest fees they charge wow.
Deal Addict
Dec 6, 2002
2763 posts
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Vancouver
I ordered some items from Target.com through borderfree. The total was $495.56. To prepay they wanted over $160 for Taxes, duties and fees. I decided to pay on receipt and paid nothing in advance. Expecting a huge charge from DHL, I was going to self clear.. but .. I got a voice mail from DHL this morning indicating the amount owed was $69.90. Considering the taxes would be $59.46, not really worth my while to do self clear. DHL allows you to prepay online - http://www.dhl.ca/mydelivery - which is quite convenient.

Ron.
Member
Dec 25, 2003
300 posts
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Saskatoon
newfbc, that is an unbelievable tale. $500 of goods with only a $10 fee after the taxes?

Was there not any duty owed either? Their computers must have been hacked.
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Dec 6, 2002
2763 posts
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Vancouver
realBIGmike wrote:
Jul 22nd, 2017 12:33 pm
newfbc, that is an unbelievable tale. $500 of goods with only a $10 fee after the taxes?

Was there not any duty owed either? Their computers must have been hacked.
I ordered 2x Amazon Echo Show
https://intl.target.com/p/amazon-echo-s ... nk=sametab

Breakdown was:

Taxes: 54.41
DHL Processing Fee: $10.50 (+ 0.53 gst)
DHL Transaction Fee: $4.25 (+ 0.21 gst)

If I do this again, I might just self clear as the CBSA office is almost next door to DHL pickup at YVR.

Even though Borderfree calculated and charged the order in CDN, the DHL bill converted from the original USD price - $359.98 to $453.39 which is what I paid taxes on.

Ron.
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Mar 14, 2009
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Donald Trump wants to make everything under $800USD tax exempt in Canada. It would be the best thing that ever happened to Canadian consumers, and the worst thing that ever happened to Canadian retailers. We will see what happens. This looks like it could pan out nicely for us as consumers, particularly if the government does something like lower sales tax here in Canada to dissuade people from importing stuff from the USA. Effectively if this goes through it would largely eliminate all these "brokerage fees" and would really facilitate buying stuff from the US.
I am a Zoomer customer.

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