Shopping Discussion

I seriously think USPS Stole my package

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  • Dec 23rd, 2011 2:03 pm
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[OP]
Deal Addict
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Aug 17, 2005
1373 posts
81 upvotes

I seriously think USPS Stole my package

Hello,

I bought perfume on eBay from a seller in the USA

I got an e-mail from PayPal & the Seller later saying

That the items were shipped also I got Tracking number, A Twenty five

Days later the items were never received.

I messaged the seller through eBay and he replies that the package were shipped

I phoned USPS & I gave them the tracking number & they said there is no way

We can trace your package.

I phoned Canada post & I gave them the tracking number they said that the

package never crossed the Canadian Border, which make me believe that the package were stolen in the USPS Office.


cheers & God bless all.
32 replies
Deal Guru
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Nov 5, 2001
10515 posts
1112 upvotes
Advise the seller the item was not recieved. If they refuse to do anything, file a paypal dispute. They will refund your money once you provide tracking information that the item was not delivered.

It's up to the seller to make good, no matter if it's his fault, USPS, or Canada Post.

One of the rare moments using ebay/paypal is a good thing; the buyer has all the rights and advantages.
[OP]
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Aug 17, 2005
1373 posts
81 upvotes
The seller said he shipped 25 days ago


Too bad the package have most Expensive perfume "Musc Ravageur"

Oh well this is the first time I got hit during ordering via Ebay.


USPS Tracking number mentioned the following:


Class: First-Class Mail International
Service(s): International Letter
Status: Acceptance

Your item was accepted at 2:45 pm on April 15, 2011 in Georgia


cheers.
Member
User avatar
Sep 3, 2007
202 posts
It doesn't matter what the seller said, tell them the new information about it not crossing the border and the fact that it cannot be tracked.
I really doubt the post office took your package.
If the seller insists that he filed it 25 days ago, wait a few days then file a dispute.
[OP]
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Aug 17, 2005
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Croc wrote:
May 11th, 2011 6:28 pm
It doesn't matter what the seller said, tell them the new information about it not crossing the border and the fact that it cannot be tracked.
I really doubt the post office took your package.
If the seller insists that he filed it 25 days ago, wait a few days then file a dispute.

According to google There were many people reported that the USPS stole their Packages therefore, I'm not the first one who blames USPS.
Oh by the way the Seller have 100% feedback That's why I bought from him in the first place
cheers.
Newbie
Nov 23, 2006
74 posts
2 upvotes
Surrey
I have had things shipped via first class international before...and it has taken up to 1.5 months sometimes to get stuff so you might want to wait a bit longer before assuming they stole it. If you want your stuff faster and actually tracked, you have to be willing to pay extra for priority international shipping. First Class is the cheapest slowest shipping you can get via USPS.
[OP]
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Aug 17, 2005
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lesley172 wrote:
May 11th, 2011 7:31 pm
I have had things shipped via first class international before...and it has taken up to 1.5 months sometimes to get stuff so you might want to wait a bit longer before assuming they stole it. If you want your stuff faster and actually tracked, you have to be willing to pay extra for priority international shipping. First Class is the cheapest slowest shipping you can get via USPS.

I ordered so many items before from different eBay seller with the USPS First-Class Mail International & It shipped after Eight days.
Deal Addict
Oct 26, 2008
4904 posts
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BC
lesley172 wrote:
May 11th, 2011 7:31 pm
I have had things shipped via first class international before...and it has taken up to 1.5 months sometimes to get stuff so you might want to wait a bit longer before assuming they stole it. If you want your stuff faster and actually tracked, you have to be willing to pay extra for priority international shipping. First Class is the cheapest slowest shipping you can get via USPS.

There are some rules that apply to mailing perfume.

For the U.S. domestically, it appears that it can only use First Class Mail, not Priority or above, and must be specifically labelled as "Ground Only".

Cannot be mailed internationally at all, according to this:

http://pe.usps.com/text/qsg300/Q601.htm#wp1034029

There may be a special provision for Canada and Mexico, as USPS views these differently from other international in some contexts (rates, sizes, etc.).

Not sure that CP can definitely say it has not crossed the border - may have missed scanning it.
But assuming they are right, although a USPS outlet accepted the package, it may have got "confiscated" further down the line.

Agree that another 2 weeks should be allowed for CP/CBSA to process/deliver it, or for it to be returned by USPS to the sender.

I wouldn't think perfume is one of the prime targets for less-than-honest USPS employees - too personal, and not easy to fence.
Deal Addict
May 5, 2008
3813 posts
894 upvotes
Winnipeg
Many times it was also due to wrong adress, postalcode, etc., no return adress
Member
Aug 12, 2006
207 posts
20 upvotes
May wrote:
May 11th, 2011 6:25 pm
The seller said he shipped 25 days ago


Too bad the package have most Expensive perfume "Musc Ravageur"

Oh well this is the first time I got hit during ordering via Ebay.


USPS Tracking number mentioned the following:


Class: First-Class Mail International
Service(s): International Letter
Status: Acceptance

Your item was accepted at 2:45 pm on April 15, 2011 in Georgia


cheers.
First Class International can't be tracked - it will only show that it's been accepted at the PO, like the info you're getting.

This means your seller is SOL, since you can claim with ebay or Paypal that it wasn't recieved, and he/she will be unable to prove delivery. They have to refund you.
[OP]
Deal Addict
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Aug 17, 2005
1373 posts
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The Musc Ravageur Costs $183 for a bottle, also none of the perfume Stores in Canada has it Perhaps a Store in BC which sell it over $200.

In regard to the address I paid to the seller with my Paypal accounts & my address is correctly printed in there with my postal code & my telephone number.
Deal Addict
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Feb 20, 2008
1732 posts
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Sorry to hear this happened to you
But I am wondering if the person who shipped it gave you a false tracking number?
.......just sayin'

Anyway in the future you should buy your perfume from Fragrance Net
I buy mine from them and most of the perfumes have HUGE discounts AND the perfume I get you can't find in stores, they have a lot of perfumes from 'way back' also.........
They are just over the border (Niagara Falls) and my order normally takes about 5 business days to get to me :)

http://www.fragrancenet.com/


Have a look at the site.....sign up to it
and once you sign up then send you ''Coupon Codes''' for more discounts
(ps.....they do send a lot of emails, but I don't mind as I am saving a tonne!)

I save over 55% for my perfume and I luvvvvvvv's it :)

here is one you can use to start: 10% off: Just enter coupon code RESYS during checkout.

I have NEVER had any problems with them, and have ordered from them about 6 times now :)

Good Luck.....I hope you get the ebay problem sorted out
[OP]
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Aug 17, 2005
1373 posts
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Sea wrote:
May 11th, 2011 8:54 pm
First Class International can't be tracked - it will only show that it's been accepted at the PO, like the info you're getting.

This means your seller is SOL, since you can claim with ebay or Paypal that it wasn't recieved, and he/she will be unable to prove delivery. They have to refund you.

The seller feedback is 100% & none of Ebay members who bought from him lefts any negative comments against him.
[OP]
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Aug 17, 2005
1373 posts
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NoFixedAddress wrote:
May 11th, 2011 9:05 pm
Sorry to hear this happened to you
But I am wondering if the person who shipped it gave you a false tracking number?
.......just sayin'

Anyway in the future you should buy your perfume from Fragrance Net
I buy mine from them and most of the perfumes have HUGE discounts AND the perfume I get you can't find in stores, they have a lot of perfumes from 'way back' also.........
They are just over the border (Niagara Falls) and my order normally takes about 5 business days to get to me :)

http://www.fragrancenet.com/


Have a look at the site.....sign up to it
and once you sign up then send you ''Coupon Codes''' for more discounts
(ps.....they do send a lot of emails, but I don't mind as I am saving a tonne!)

I save over 55% for my perfume and I luvvvvvvv's it :)

here is one you can use to start: 10% off: Just enter coupon code RESYS during checkout.

I have NEVER had any problems with them, and have ordered from them about 6 times now :)

Good Luck.....I hope you get the ebay problem sorted out

I tried to buy it of Fragrancex.com which I have accounts with, but they don't have Musc Ravageur.
Member
Aug 12, 2006
207 posts
20 upvotes
May wrote:
May 11th, 2011 9:14 pm
The seller feedback is 100% & none of Ebay members who bought from him lefts any negative comments against him.
I'm not sure what you mean by this in response to my post. Do you think that the perfect feedback means ebay will side with him over you? It doesn't matter, ebay's policy is that it's the seller's responsibility to get the item to the buyer, and to have proof in the form of delivery confirmation (with a signature if the item sold over $250). The seller sent it by a method that doesn't have that, the error is on his end. If you open a claim for Item Not Recieved, you'll win and get a refund.
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