How about the ibm warranty?
IBM
Apple Macbook 12" Retina 2016 from IBM store $913.75+tax price updated
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- vivibaby
- Banned
- May 15, 2016
- 7020 posts
- 2490 upvotes
- User219837
- Newbie
- Nov 15, 2017
- 2 posts
I ordered 2 laptops but only received 1.. I contacted them but never got a reply after 1 week. What should i do
THey only sent me shipping notification for the laptop i received and never sent any more email.
THey only sent me shipping notification for the laptop i received and never sent any more email.
- tk1000
- Deal Expert
- Dec 7, 2012
- 32228 posts
- 8694 upvotes
- GTHA
How did you contact them?User219837 wrote: ↑ I ordered 2 laptops but only received 1.. I contacted them but never got a reply after 1 week. What should i do
THey only sent me shipping notification for the laptop i received and never sent any more email.
- echo_jey
- Deal Addict
- Dec 8, 2009
- 1136 posts
- 634 upvotes
My macbook has problem and not able to install OS, apple checked and confirmed not able to do anything and I have replace logic board for $750 + tax, Its barely one year, can't justify the repair cost. Did anyone experience issues with IBM certified macbook? This is the first time bought through IBM and first apple product ever to fail. OP mentioned the IBM warranty is 15 months? I'm not seeing anywhere about that 15months.
- mr_yellow
- Deal Addict
- Nov 25, 2002
- 2769 posts
- 1331 upvotes
The warranty was 15 months. You probably have to go directly through IBM but it looks like the page is fubar'd now. Maybe I'm trying to load the wrong link...
- nabate
- Deal Addict
- Mar 7, 2007
- 1110 posts
- 157 upvotes
- Brampton
Has anyone experienced issues with their keyboard and taken advantage of the service program ?
https://www.apple.com/ca/support/keyboa ... cbook-pro/
https://www.apple.com/ca/support/keyboa ... cbook-pro/
- Congeexd
- Newbie
- Oct 22, 2011
- 1 posts
- MARKHAM
Hi I am having the exact issue right now. Did you try contacting IBM? Please let me know! I am going to try to contact them tomorrow.
- juvehab
- Member
- Jul 22, 2012
- 466 posts
- 125 upvotes
- Maple
do they still sell products? link no longer works.
Thanks
Thanks
- juvehab
- Member
- Jul 22, 2012
- 466 posts
- 125 upvotes
- Maple
link doesnt work anything current.
- redac
- Sr. Member
- Aug 25, 2005
- 862 posts
- 108 upvotes
Does anyone know how to get support for these MacBooks? (under the 15 mo warranty)mmmken wrote: ↑ It's not bad. I had them replace the power adaptor and didn't get much hassle. The only "issue" is that you won't be able to buy the extended AppleCare if you care about that, nor will you be able to walk into an Apple store for warranty service. Everything will be handled via email/shipping through IBM.
I prefer the Apple service, IMO.
Small correction: It's not an extra 15 months. It's a total of 15 months, all from IBM. No interaction with Apple at all.
I'm having a hardware issue with my SSD and called the # on the invoice and the extension is no longer in service.
Called IBM support 1-877-218-1201 who transferred me to MAC Support
(1-800-692-7753) who said it is not under their warranty.
Then was told to call 1-888-315-7408 and they kindly transferred me to Lenovo for support!