INOVA Insuranse Brokers (for Costco members) - anyone know them?
Mar 14th, 2012 11:34 am
Mar 14th, 2012 1:09 pm
golden_m wrote: ↑Mar 14th, 2012 11:34 amjust got this by email - does anyone know them?
May 24th, 2012 12:07 pm
May 24th, 2012 2:08 pm
I wonder how big are they and can they handle the volume for all of Canada??? Thus the lack of service because they are so swamped with calls.
May 24th, 2012 2:59 pm
Jun 24th, 2012 10:35 am
I called them and waited 30 mins to hear the annoying recorded answer "Our operators are all busy, please leave a msg or hold on...". Then I left a msg, asking them to return the call and there is no single call back. Poor service. Stay out. I don't know why such a reputable Costco allows a co-branding program with them.
Jun 24th, 2012 10:47 am
+1. I tried calling them multiple times, waited over 30 minutes and gave up (tried calling on weekday and weekend, morning and evening). No one ever picks up there. I can only imagine trying to make a claim.jtfjff wrote: ↑Jun 24th, 2012 10:35 amI called them and waited 30 mins to hear the annoying recorded answer "Our operators are all busy, please leave a msg or hold on...". Then I left a msg, asking them to return the call and there is no single call back. Poor service. Stay out. I don't know why such a reputable Costco allows a co-branding program with them.
Jun 24th, 2012 9:41 pm
General question, since brokers are essentially the intermediary's for the insurance company, should the price quoted not be the same for a given insurance company regardless of the broker? I know that's not the case, was always curious why though
Jun 25th, 2012 1:11 pm
Sep 6th, 2013 9:52 am
Sep 9th, 2013 2:04 pm
Freefinger wrote: ↑Sep 6th, 2013 9:52 amGoing through Costco insurance broker (Qc) I went from 75.67$ a month for 2 Santa Fe (2009 & 2011) with the same benefits/protection AND better to 52.51$ a month and my house went from 850$ a year to 657$ a year with way better coverage than any other broker that were called on the same day. As far as Communications go, remember that in the end the guy or woman you speak with as absolutely no pull whatsoever in what will be given to you if something major happens.. While some may say they waited 30 min or more on the phone you also have to weigh in the money you save year to year and figure out how many times do you actually call your "personal" broker????
For me to wait 30 min but save over 470$ a year for X number of year between calls, I figure that it's worth it.
If you call them every year for something then you need to try to stop breaking things or learn to drive.
I called my brokers over the 15 + years maybe 4 times for little things like a window replacement, and then a big thing when my motorcycle was stolen.. They gave me the same trouble like getting checked out at the police station by writing down what happened the day that it happened (2+ weeks prior to this request and I didn't even know what I ate 2 days before) and when everything cleared they even tried to not pay within the maximum allotted time brokers have to pay when all as been cleared because there was a discrepancy about what I wrote about where I went to lunch the morning of the incident!! Note that the incident happened between 7pm and midnight!! WTF!!!!.. My "personal" broker at the time told me "It's out of my hands, you need to call the Company rep.." so basically for those who want "personal" service, you'll never get it when the biggest claim needs to go through and your "personal" broker doesn't give a sh*t about helping you.
My friend who's a broker told me "Get the cheaper priced insurance for the same protection."... That says it all.... Hence I'm with the Costco Brokers and am very pleased about the money I saved over the last three years +1,400$ without one claim!
Jul 10th, 2017 5:48 pm
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