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  • Oct 28th, 2018 1:06 pm
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[OP]
Newbie
Aug 8, 2017
34 posts
8 upvotes

iPhone & VoIP.ms

Seems I have to choose a soft phone app to use with my iPhone, if I want to use it with VoIP? I am curious what is everyone's favorite choice?
16 replies
Member
User avatar
Jan 1, 2012
407 posts
75 upvotes
Sainte-Therese
I use csipsimple on Android not sure if it's available for iPhone
Sr. Member
May 18, 2008
724 posts
76 upvotes
Toronto
I've tried a bunch that were recommended, Bria seems to be the best one I've found
Member
Aug 19, 2003
280 posts
8 upvotes
Markham
I use Acrobits, for the callkit integration
Deal Fanatic
User avatar
Mar 3, 2002
9189 posts
3046 upvotes
InvalidName wrote:
Aug 29th, 2017 7:18 pm
Seems I have to choose a soft phone app to use with my iPhone, if I want to use it with VoIP? I am curious what is everyone's favorite choice?
Groundwire
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.55) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Jr. Member
May 21, 2015
125 posts
23 upvotes
Vancouver
I use ringcentral but it costs a lot.
[OP]
Newbie
Aug 8, 2017
34 posts
8 upvotes
Thanks guys. My first app I looked into was Acrobits, but since there is a charge just to get started and it is proprietary, I am now looking at LinPhone instead, as it is open sourced.

Will get back later to tell how it goes... first time getting into this kind of stuff.
[OP]
Newbie
Aug 8, 2017
34 posts
8 upvotes
So , now that I've been tweaking with it this evening... I got LinPhone to work. I can call out through VoIP pretty much anywhere. I also figured out how to register a DID, threw up some funds. Only problem is when ever I call my DID number I only get the Busy signal. I guess I need to configure some more routing, or wait a while.

I'll continue working on with it later on this weekend. Still have a few more things to figure out.
[OP]
Newbie
Aug 8, 2017
34 posts
8 upvotes
Alright, there was a little issue in a server not working, so the sales chat guy ended up fixing it for me and I did a little change on my end. Now I can receive calls... before all people got was busy.

It works, I just have to make sure to leave LinPhone running in the background, because if it is not, people can't even get a ring-tone from me. Has to do with changes in iOS 10, which limits acts that apps can service.

I'll add in voicemail at a later time. For now I'm happy enough.
Banned
Aug 15, 2017
9 posts
2 upvotes
I've used Fongo for years. It's completely free unless you want to pay for outgoing texts (incoming are free) and long distance calls (nation-wide is free). To purchase credits to use those services is super cheap too, about $2 for outgoing texts per year!
Sr. Member
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Jul 12, 2005
505 posts
113 upvotes
Peterborough
acentius wrote:
Sep 3rd, 2017 8:30 am
I've used Fongo for years. It's completely free unless you want to pay for outgoing texts (incoming are free) and long distance calls (nation-wide is free). To purchase credits to use those services is super cheap too, about $2 for outgoing texts per year!
+1 for Fongo. The app and call quality are quite good. I use Zoiper to integrate with my voip.ms account for anything that isn't free on Fongo.
Never knock on Death's door. Right the bell and run. Death hates that.
Deal Addict
User avatar
Mar 23, 2008
3843 posts
326 upvotes
Toronto
Use a sip application that has push notifications or electronic your battery will take a toll. Groundwire / Acrobits has push notifications. Bria does not.
Deal Guru
Aug 2, 2010
12699 posts
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Here 'n There
InvalidName wrote:
Aug 29th, 2017 7:18 pm
Seems I have to choose a soft phone app to use with my iPhone, if I want to use it with VoIP? I am curious what is everyone's favorite choice?
I've been using voip.ms with my iPhone for 2 years now to run my multimillion dollar ecommerce biz. I have 4 voip.ms lines that get call forwarded to my iPhone (US & Can toll-free and US & Can city). I have set it up so the lines are replaced at voip.ms with the phone # of the line that is called so that when a business line rings I know immediately that it is a business call by both the type or ring and the name on the display which is my business name and then the country or city line called. I then know to answer with my biz greeting instead of 'Hallo?". I have the # of rings on the iPhone set to 1 more than voip.ms so any unanswered calls go to my voip.ms voicemail not my personal voicemail. If I ever need a caller's # I can just look it up in my voip.ms CDR report. It all works beautifully.

I tried softphone apps but they did not consistently awaken when my biz #'s were called especially if I had an app running in the foreground.
Member
Oct 13, 2015
345 posts
3 upvotes
Toronto, ON
I know I'm bumping a really old thread, but I'm getting sick and tired of Fongo and how unreliable its app is. Many times the app has frozen on me outright or disconnected during an important call (i.e. in the middle of a customer service call or during a phone interview).

I'm planning on switching over to Voip.ms as I've heard of many good things from this thread and others. Is everyone still using Groundwire/Acrobits? How about LinPhone?

I need the following features 1) Making and receiving calls reliably 2) Text Messaging.

Thanks.

---------

UPDATE
I went ahead and tried using LinPhone and was disappointed with the results. While it a free and opensource piece of software with a decent user interface, it was not reliable in my experience on iOS. When the phone is awake with the app open, calls made it through just fine. However, if the app is not running in the background or if my phone is asleep, calls will not make it through. From the caller's end, they will hear silence for 60 seconds and the call will be disconnected.

I tried Acrobits Groundwire and had better success. The app was able to reliably provide push notifications even if the application was not running the background or my phone was asleep. I will try using Groundwire for the time being for the next 6 months to test viability of voip.ms service using this app and report back.

Lag time in relaying calls
While this app with voip.ms service is significantly more reliable than Fongo, one issue I noticed is the lag time between the caller placing the call and me hearing my phone ring. The delay is significant because it takes up to 3 rings on the caller's end before I actually hear it on my phone. Most people will hang up after 3-5 rings. This means there's a good chance I will miss calls because of not being able to pick up in time. Further testing is required to see viability in this solution.

Limited SMS Support
One side-effect with using VOIP.ms for those who are not familiar with this service is the limited support for SMS. While majority of the people have moved on to using instant messaging applications, SMS continues to be important for receiving short messages from businesses (i.e. Ritual), password resets, and two-factor authentication. Occasionally, it is still used between people, especially if you've just met the person may he/she may not have an instant messaging application that you may use.

It is important to note that VOIP.ms does support SMS, however, to receive an SMS, you will need to link it to an email address, an SIP account that supports SMS, forwarded to another line, or a callback URL on the web. This is not very user friendly especially for those who are not proficient in dealing with technology. To respond to a text message, the user will need to access sms.voip.ms, login and use their web based interface. Again, this makes using it impossible for the average user not to mention a terrible user experience.

However, this solution should be sufficient for me as I rarely text message a business or require to message someone who does not use an instant messaging app that I already use.
Newbie
Nov 8, 2004
6 posts
1 upvote
I recently built an iPhone app that lets you manage you voicemail, call blocking, various settings, and it also has the ability to transcribe your voicemail to text, detecting up to 4 languages using Google Speech.

It’s called VCML+ for VOIP.MS. Check it out: https://vcml.app

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