ISP DSL woes.

[Gee]

If you call up TekSavvy and tell them that you already have Sympatico, they should be able to hook you up right away.

Other than that, your only real option is Rogers. I suggest you find one of those deals where you get it for free for 6 months. Usually offered by MDG or Future Shop when you purchase a computer. Just find someone that bought one and is not going to use the offer.

You can use the neighbours wireless, but that is going to be limited and he may not be happy when you contribute to his cap.

You didn't post your profile. But I would call Bell and verify that you have the 5 / 6 Meg Profile set at the CO.

[Riflem@n]

If you can get Bell, you can get Teksavvy.

Just call them and ask.

[smuncky]

if you get teksavvy, they might be able to switch you to a closer CO or a stinger.

so ur best bet would be to call teksavvy and talk to a tech there.

[coriolis]

Thanks, I called them and they said they'll talk to their Bell rep to see whats going on.

[coriolis]

UPDATE: Wow, I'm upset. It seems that, since Sympatico was signed up in 2002, I've only been getting 3mb service as that's whats available in my area, nothing faster then 5mb. They never told us and has been charging that since, every time I called in, they have confirmed it was 5mb and said I was too far away from CO or 'they'll send someone to look at it', none of which has improved my constantly fluctuating speeds.

I've emailed the TS CSR back, I'll see if I can still get the 3mb service from TSI until 5mb is available.


I'm pretty pissed right now.

[Dave98]

UPDATE: Wow, I'm upset. It seems that, since Sympatico was signed up in 2002, I've only been getting 3mb service as that's whats available in my area, nothing faster then 5mb. They never told us and has been charging that since, every time I called in, they have confirmed it was 5mb and said I was too far away from CO or 'they'll send someone to look at it', none of which has improved my constantly fluctuating speeds.

I've emailed the TS CSR back, I'll see if I can still get the 3mb service from TSI until 5mb is available.

I'm pretty pissed right now.

In a way, that sounds normal because the default profile is 3mb. Regardless, your line is barely capable of 3mb, let alone the 5mb profile so it wouldn't have made a difference.

With your stats and maybe if your line was put on interleave, then MAYBE, you could reach a 3mb profile. However, it looks as if unless you a stinger in your area, your line won't improve much if at all.

[glennaxl]

Thanks alot!

Details
DSL Connection Details
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 1376 kbps
Upstream Rate: 640 kbps
Channel: Fast
Current Noise Margin: 7.0 dB (Downstream), 8.0 dB (Upstream)
Current Attenuation: 63.0 dB (Downstream), 31.5 dB (Upstream)Current Output Power: 16.0 dBm (Downstream), 11.9 dBm (Upstream)
DSLAM Vendor Information: Country: {0x0F} Vendor: {ALCB} Specific: {0x00}
PVC Info: 0/35
Internet Connection Details
Connection Type: PPPoE
Username: b1uxei59
Internet Address: 74.13.113.182
Subnet Mask: 255.255.255.255
Default Gateway: 64.230.197.158
Primary Domain Name Server: 206.47.244.107
Secondary Domain Name Server: 67.69.184.144
Domain:
Maximum Transmission Unit (MTU): 1492
Gateway Ping: Successful
DNS Communication: Successful
Configuration Server Post: Successful

I did another speedtest, the speed actually multiplied, though nowhere close to what it was advertised to be, though I have a feeling this is only temporary :p

I'm not sure what the line stats mean though, however, I'm googling it !

SN Margin (AKA Signal to Noise Margin or Signal to Noise Ratio)
Relative strength of the DSL signal to Noise ratio. 6dB is the lowest dB manufactures specify for modem to be able to synch. In some instances interleaving can help raise the noise margin to an acceptable level. The higher the number the better for this measurement.
6dB or below is bad and will experience no synch or intermittent synch problems
7dB-10dB is fair but does not leave much room for variances in conditions
11dB-20dB is good with no synch problems
20dB-28dB is excellent
29dB or above is outstanding

Line Attenuation
Measure of how much the signal has degraded between the DSLAM and the modem. Maximum signal loss recommendation is usually about 60dB. The lower the dB the better for this measurement.
20dB and below is outstanding
20dB-30dB is excellent
30dB-40dB is very good
40dB-50dB is good
50dB-60dB is poor and may experience connectivity issues
60dB or above is bad and will experience connectivity issues

[coriolis]

Thanks guys.

Well, I called TS back and they'd said the Bell rep was looking into it, so they should get back to me tomorrow. Hopefully they could get a stinger or remote closer to where I am.

[Noohspam]

I think Acanac was offering a free trial for their service. Not sure if it's still available, but you might want to check it out. It just required that you have a dsl modem and an active phone connection.

I know you ruled out Acanac, but at this point it wouldn't hurt if it was free.

[coriolis]

Unfortunately they stopped offering free DSL a week ago, so I'm out of luck there