LOL dark meat program.Mars2012 wrote: ↑Nov 4th, 2017 9:00 pmI stopped buying KFC chicken years ago when I noticed they had reduced the number of white meat pieces per bucket...while at the same time, increasing the cost. I called to complain and the person told me they had a "dark meat program"...I told them it was a rip off program. I make my own now.
Yea, it's quite amazing how something can be prepared, cooked/fried and still come out to be cheaper AND taste better when you know what you're doing and make it at home.
IF I go to KFC (rarely, only when I haven't gone grocery shopping and I'm too tired to do it is when I go) I usually get the spicy big crunch. Other than that I make so much at home and it's healthier and the overall taste/quality is better.
I had 3 screwed up orders in a row with mcdonalds (same location each time), then at a tim hortons (massively huge screw up). I e-mailed the mcdonalds location directly and got a broken english apology... 1.5 weeks later. This person/manager/owner literally said around the end of the email "But that doesn't make up for your mistakes". She meant our, but that typo just showed me they really don't care enough to proof read what they are sending. They offered a coupon for a free meal. I replied stating "This just goes to show how bad the customer service really is. I appreciate the free coupon but that doesn't make up for your mistakes. I will no longer be visiting this location in the future after this many issues and will gladly prepare full healthy meals at home instead from now on". I then pointed out the typo in case they didn't get it. I never did get a reply after that.
Customer service and what is being sold should go hand in hand but for most fast food chains, it just doesn't, which is a huge reason why I no longer support them.