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The New Koodo Loyalty Plans Thread

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Feb 18, 2013
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spena wrote: because retail @ Apple for the 11 Pro 256gb is $1,795 (1589 before tax) while Koodo gave it for 1490 (1000 plus tax + with $360 tab)

$1795 vs $1490, I'm still ahead with koodo
Not to mention time value of money
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Aug 14, 2019
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kapid11 wrote: Tell the Koodo virtual assistant thing online that you wanna talk to loyalty/retentions when it makes a callback time for you and you should get a call directly from retentions/loyalty then.
I've never had that happen. IT's always level 1 who calls you back. Then they try to talk you out of things and then if you insist, they will transfer you over. However, more likely, they will arrange a call back for the loyalty team to call you at a later date.
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Mar 26, 2018
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spena wrote: because retail @ Apple for the 11 Pro 256gb is $1,795 (1589 before tax) while Koodo gave it for 1490 (1000 plus tax + with $360 tab)

$1795 vs $1490, I'm still ahead with koodo
You get taxed on the tab, so it’s actually $1795 v/s $1536

Either way, if it works for you, then it’s a good deal. I would rather have a $40 plan, and save the same amount over 2 years, but that’s just me.
Rogers - $40/105gb 5G+ CAN-US
Bell Fibe 1Gbps - $49.95
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Sep 29, 2010
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Signed up for Koodo today, ported my number from freedom. Originally chose 55$ - 4Gb plan. As soon as the number ported called customer service where they wouldn't do anything for me. Eventually spoke to retention. Got offered 55$ with 13Gb. Got a lot of pushback cause it's a brand new account. Pretty happy after all. Spent about 30 min altogether.
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Sep 27, 2003
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Do these plans require tab? Or BYOD would works as well?
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Feb 18, 2013
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HustlePeters wrote: You get taxed on the tab, so it’s actually $1795 v/s $1536

Either way, if it works for you, then it’s a good deal. I would rather have a $40 plan, and save the same amount over 2 years, but that’s just me.
Where can you get $40/11gb BYOD that isnt freedom?
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HustlePeters wrote: Screen Shot 2019-11-28 at 9.04.55 PM.png
That plan isn't being offered anymore though. I'd be all over it if it was
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Feb 18, 2013
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HustlePeters wrote: All you have to do is ask nicely. :)

Screen Shot 2019-11-28 at 9.24.24 PM.png
Damn! Did you have another line with the plan?
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Jun 21, 2008
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416_guy wrote: Do these plans require tab? Or BYOD would works as well?
It look like people are negotiating them without needing to go on tabs
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Apr 25, 2011
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What are the odds Koodo will match Freedom's BYOD 9GB/$50mo plan?
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Aug 14, 2019
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Portalz wrote: yeah got called recently for $55 for 15GB... pretty good IMO. but the $35 for 7 I would take in a second.
Do you have saved what Koodo number called you?
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Jun 21, 2008
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Wait - so are people pretty much just calling into Koodo, asking to transfer to loyalty, and then just asking upfront for $65/20GB or whatever plan you're interested in?
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Aug 9, 2013
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The only way to call koodo's rep is setting up a callback through their virtual chat?
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Nov 14, 2007
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andrew_canada wrote: Signed up for Koodo today, ported my number from freedom. Originally chose 55$ - 4Gb plan. As soon as the number ported called customer service where they wouldn't do anything for me. Eventually spoke to retention. Got offered 55$ with 13Gb. Got a lot of pushback cause it's a brand new account. Pretty happy after all. Spent about 30 min altogether.
Screenshot please.
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Jul 20, 2010
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currently have $60/12 GB - is this already the best deal for this amount of data?
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Aug 14, 2019
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Troydabes wrote: The only way to call koodo's rep is setting up a callback through their virtual chat?
Sadly yes. You might try using Skype with an out of North America number to see if you can reach a human that way.
john.canad wrote: currently have $60/12 GB - is this already the best deal for this amount of data?
No. Info on RFD, maybe in this thread too.
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Sep 29, 2010
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Vanilla88 wrote: Screenshot please.
I'm sure you can get better, but for a brand new customer they didn't want to budge, they admitted that they have loyalty plans but that was the best they could do.
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Jun 21, 2008
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andrew_canada wrote: I'm sure you can get better, but for a brand new customer they didn't want to budge, they admitted that they have loyalty plans but that was the best they could do.
So you're a new customer who called in to loyalty and you just asked for what they could do to make your plan better or were you like, asking for the specific plans posted on RFD?
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Nov 14, 2007
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Was offered $45 for Canada-wide minutes, 6GB, and 1000 LD International Minutes with loyalty department by quoting Virgin's $45 6GB and Freedom's $45 10GB plans. Also negotiated a Samsung S10e for $0 upfront and Tab Medium.
Last edited by Vanilla88 on Nov 29th, 2019 10:01 am, edited 1 time in total.
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Sep 29, 2010
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Ticco wrote: So you're a new customer who called in to loyalty and you just asked for what they could do to make your plan better or were you like, asking for the specific plans posted on RFD?
I mentioned Fido's 50$-15Gb plan, asked what they could offer. They gave me two choices: 55$13Gb or 60$ 18Gb.

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