- Spoke with customer care rep who after taking down my info transferred me to the disconnection team.
- The disconnection guy knew what's up, apologized for the long wait time mentioned the reason for the long wait time was lots of folks are cancelling their services after a few days due to the good phone discount but he was pretty chill and nice.
- Got services disconnected as of today .
- Disconnect agent mentioned bill will get generated by around Jan 9-15 and I can pay via kudoo self-serve.
- Just got off the phone a few minutes back.
I asked if i would get blacklisted by cancelling right away, he mentioned no and that usually people who do this on many lines/multiple lines do. I should be fine.
Thank you for the help & guidance.