Late 2015/2016 hyundai Kia parts delay legal advice
Wondering if anyone is in same situation as me and would like to pursue class or can provide me with advice what to do...
I crashed a brand new 2016 hyundai tucson on nov 25th, parts were ordered dec 1st for repair. It is now feb 6/2016 and no parts have been delivered yet with no ETA (68 days later). As far as I have been told by my insurance company this is company wide hyundai/kia due to moving of a parts warehouse and is affecting alot of consumers at alot of collision centers across canada. I think a reasonable time to deliver parts for a repair is 1-3 weeks tops... its now 2 months and no word of parts. Do I or the potentially hundreds of consumers across canada have a case against hyundai/kia via a class action lawsuit? Everyone is paying for rentals at this point out of pocket not to mention car payments for a car I haven't been driving for almost 3 months now. My car insurance covered only the first month after the accident. Is there consumer protection laws pertaining to availability to supply market with parts? For vehicles being sold in canada... I don't know what lawyer to contact but I feel like I should go after rental costs/car payments and dollar value of stress this whole situation is causing me... Over the phone Hyundai had said at discretion of warranty agents they will cover rental after I submit receipts but it wasn't in writing and Hyundai Canada will not respond to my emails.
My insurance company says all onus on Hyundai since I didn't total the car they can't do anything to speed up process and refuse to pay for any more rental since my accident was 100%at fault (i hit a guard rail)
I crashed a brand new 2016 hyundai tucson on nov 25th, parts were ordered dec 1st for repair. It is now feb 6/2016 and no parts have been delivered yet with no ETA (68 days later). As far as I have been told by my insurance company this is company wide hyundai/kia due to moving of a parts warehouse and is affecting alot of consumers at alot of collision centers across canada. I think a reasonable time to deliver parts for a repair is 1-3 weeks tops... its now 2 months and no word of parts. Do I or the potentially hundreds of consumers across canada have a case against hyundai/kia via a class action lawsuit? Everyone is paying for rentals at this point out of pocket not to mention car payments for a car I haven't been driving for almost 3 months now. My car insurance covered only the first month after the accident. Is there consumer protection laws pertaining to availability to supply market with parts? For vehicles being sold in canada... I don't know what lawyer to contact but I feel like I should go after rental costs/car payments and dollar value of stress this whole situation is causing me... Over the phone Hyundai had said at discretion of warranty agents they will cover rental after I submit receipts but it wasn't in writing and Hyundai Canada will not respond to my emails.
My insurance company says all onus on Hyundai since I didn't total the car they can't do anything to speed up process and refuse to pay for any more rental since my accident was 100%at fault (i hit a guard rail)