If you order online and pick up in-store, they usually don't give a refund.green_paper wrote: ↑Apr 12th, 2017 2:58 pmUninformed employee. If you have the receipt, and you are within the refund period, they should allow the refund.
However, the store in my area (Richmond BC) won't allow returns on LEGO (even for store credit) without the receipt. They claim that LEGO is a high-theft item. Not sure if it's just this store, or a TRU policy.
ToysRUs does return without receipt?