i received an email this afternoon saying that I changed my plan to seasonal hold on the second account starting tomorrow. I will know tomorrow whether I am on the seasonal hold for the second line or not.
I self-refer to the second line using different email address. But both lines are in 2 different accounts. I called in yesterday on the first account initially and I was told to wait 30 days. When I called today to switch the second account initially. CSR switched the second account to seasonal hold. Then, I request CSR to switch my first account. He told me he could not switch the first account. Is there any chance that the yesterday CSR locked the first account so that the today CSR was not able to switch the first account.
1x 7-11 Speakout, 2x Koodo $28 plan, $0 FPL home phone
1x Zoomer $36 loyalty plan, 1x Zoomer loyalty family plan for 4 numbers $117($72 + 2x$22.5)