London Drugs: Clearance items.

[ZenOps]

Clearance items

I don't think I've seen this mentioned before. Some cheap food and cleaning products and some really obscure things like the washable window crayons.

[hugewallet]

free shipping?

[hugewallet]

i ordered a jam, which is 0.79. but shipping is 7.95. forget about this deal
LD sucks

[ZenOps]

Well, they should be all be good for instore pickup.

I don't know of any free shipping codes yet (probably with minimum $ purchase) but it looks like they will eventually get around to it.

[hugewallet]

FAQ

FAQ


General
Where are your stores located?
What if I forget my password?
Do you ship outside Canada?
Are the prices in Canadian funds?
What methods of payment do you accept?
Is my credit card number secure?
Can I use more than one credit card to pay for my purchase?
Are all the products sold at a London Drugs store available online?
How often are new products added?

Ordering
How old do I have to be to purchase on your site?
How do I know you have received my order?
When will my order be final?
Is my order subject to tax?
Do you accept tax exempt status customers?

Shipping
How is my order shipped?
What are the shipping costs?
How do I receive the shipment?
When will I receive my order?
Will you ship to P.O. boxes?
Are there any restrictions in delivering to remote areas of Canada?
Can I order an item and have it sent to someone else?
Can I pick my order up at a London Drugs store?
How do I track my order?

Returns
What is your store return policy?
How do I return a product purchased online?
Can I cancel or change an order I've already placed?
Who pays the shipping on returns?
When I return a product, do I get a full refund?
How do I know you have received my return?

Privacy and Security
What information does London Drugs collect and for what purposes?
Why is Date of Birth required for completing a transaction?
If I register to the London Drugs Online Store website will I receive a lot of junk email?
Does London Drugs Online Store use cookies?
What are cookies, and are they put on my computer?
Do cookies disclose where I've been on the web?
How can I set my browser to accept or refuse cookies?
How do I contact you about a technical problem with the site?
What configuration is recommended to view your site?

Back to Top

General

Q: Where are your stores located?
A: Please click here for a list of stores and their addresses and store hours.

Q: What if I forget my password?
A: You can select the "password reminder" question when entering your password in the login screen. If you forget your password in the future, simply answer the reminder question correctly and we will email your password to you.

Q: Do you ship outside of Canada?
A: No. London Drugs Online Store is shipping to Canadian addresses only at this time.

Q: Are the prices in Canadian funds?
A: Yes. All Prices displayed on the website are in Canadian dollars.

Q: What methods of payment do you accept?
A: London Drugs Online Store accepts Visa, MasterCard and American Express.

Q: Is my credit card number secure?
A: London Drugs Online Store has taken every possible precaution to ensure that your credit card information is handled in the most secure manner possible. We encrypt credit card data during all aspects of the transaction to protect our customers.

Q: Can I use more than one credit card to pay for my purchase?
A: No. We are only able to accept one credit card per purchase.

Q: Are all the products sold at a London Drugs store available online?
A: London Drugs Online Store sells the same products that can be found in our stores. However, due to manufacturer's restrictions and a variety of other reasons, not all items sold in stores are available for sale online at this time.

Q: How often are new products added?
A: New products are added to our website on a daily basis.

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Ordering

Q: How old do I have to be to purchase on your site?
A: For the protection of our shoppers, it is our policy not to sell to minors. If you are under the legal age of majority and wish to purchase from our online store, please have a parent or legal guardian make the purchase for you. (Age of majority: B.C. - age 19; Alberta, Saskatchewan and Manitoba - age 18).

Q: How do I know you have received my order?
A: You will receive an email confirming your order. Your final receipt will be sent with your order. In the event you do not receive any order confirmations, there is likely a problem with the email address information provided. Please contact our toll free customer service line at 1-888-991-2299. Customer Service hours are 8:00am - 10:00pm Monday through Saturday and 9:00am - 8:00pm Sundays and Holidays Pacific Time.

Q: When will my order be final?
A: All online orders are subject to final verification by London Drugs of availability and price, prior to shipment. If there is a problem with your order, you will receive a notification via phone and/or email prior to shipment.

Q: Is my order subject to tax?
A: All orders are subject to applicable taxes GST, PST and HST. The applied tax is based on the ship to address for the order and applicable to the product being purchased.

Q: Do you accept tax exempt status customers?
A: Tax exemption is not available online. To exempt purchases from tax, London Drugs Limited requires that documentation be provided at the time of purchase. Since this is not possible in our online environment, we are unable to allow any tax exemptions based on a customer's tax-exempt status. Customers would have to contact the relevant government agency to obtain information on refunds.

Back to Top

Shipping

Q: How is my order shipped?
A: Canada Post is providing our shipping services. When the order is ready for shipment, a tracking number will be emailed to you and can be tracked through the Canada Post website.

Q: What are the shipping costs?
A: London Drugs Online Store offers competitive shipping rates based on your order. See the rate tables for details.
About shipping.

Q: How do I receive the shipment?
A: Canada Post will deliver your order to the shipping address you provided. In the event the package cannot be delivered and signed for, a Canada Post Delivery Notice Card will be placed in your mail box or mail slot informing you to pick up your parcel(s) at your local Canada Post outlet.

Q: When will I receive my order?
A: In most cases, orders will be ready for shipping within 48 hours and shipped out by the next business day (Monday - Saturday). Shipping delivery times vary based on delivery address. Please see the shipping table for details.
About shipping.

Q: Will you ship to P.O. boxes?
A: Yes. We will ship to most P.O. boxes.

Q: Can I order an item and have it sent to someone else?
A: Yes, as long as the billing address you enter is your own address, the ship to address can be a different address. You must be aware however, that this could cause a delay in the ordering process as the transaction will be subject to review.

Q: Can I pick my order up at a London Drugs store?
A: No. London Drugs does not offer this service at this time.

[hugewallet]

Q: Can I pick my order up at a London Drugs store?
A: No. London Drugs does not offer this service at this time.

[ZenOps]

Well, I know you can pickup the FA soap for 99 cents, its really the only thing I regularly buy from LD.

I think that disclaimer simply means they aren't going to box it and have it waiting for you. They will probably have some stock in the stores.

[Larocca]

LOL <<< LD DOES SUCK THE BIG ONE! >> SORRY had to say it

check out who ownes the domain www.londondrugssucks.com
at www.whois.com

kinda funny..

[sentinel]

LOL <<< LD DOES SUCK THE BIG ONE! >> SORRY had to say it

check out who ownes the domain www.londondrugssucks.com
at www.whois.com

kinda funny..

LOL! Too Funny! I wonder how that happened?

Here's a DIRECT LINK to the above for the lazy among us.

[StoneColdWhat]

damn it I didn't get their flyer this week, cant do the pm for the keyboard

[Kwirky]

damn it I didn't get their flyer this week, cant do the pm for the keyboard

That's a little OT, but they have the flyer online. Even so, Staples are OOS.