Shopping Discussion

Lost costco receipt and need to return item

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  • Oct 3rd, 2013 12:08 pm
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Deal Addict
Apr 30, 2010
1355 posts
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Lost costco receipt and need to return item

Hi,

A week ago, I purchased one of those touchless sensor pumps at Costco, and I want to return it, however I lost the receipt. Can i still return the product without a receipt? Would they have a transaction of me purchasing it, since they scan my membership Costco card everytime I shop there?

Thanks.
24 replies
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Jul 11, 2008
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Too itchy wrote:
Oct 20th, 2010 4:05 pm
Hi,

A week ago, I purchased one of those touchless sensor pumps at Costco, and I want to return it, however I lost the receipt. Can i still return the product without a receipt? Would they have a transaction of me purchasing it, since they scan my membership Costco card everytime I shop there?

Thanks.
I remember one time they were able to pull up my mom's profile/account from entering her name. They just checked the history to find the purchase. Not too sure if they still do that now.
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Aug 18, 2008
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Ottawa
Go in and show your membership card. So long as your transaction was done under that membership card, it's stored in their database (for 3 years)

No receipt will actually be needed :)

Hope this helps.
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Oct 5, 2008
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Toronto
Akitakara wrote:
Oct 20th, 2010 4:25 pm
Go in and show your membership card. So long as your transaction was done under that membership card, it's stored in their database (for 3 years)

No receipt will actually be needed :)

Hope this helps.

correct!
Deal Fanatic
Jan 15, 2006
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Richmond Hill
MS MSP wrote:
Oct 21st, 2010 2:26 pm
correct!

No receipt means costco gift card.
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Jan 30, 2007
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Surrey
EP32k2 wrote:
Oct 21st, 2010 4:27 pm
No receipt means costco gift card.

Actually, this isn't correct. If the item was bought under the particular membership card, then the refund will be in the original form of payment.
Deal Addict
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Aug 18, 2008
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Ottawa
Actually, you'll generally get it back as a Gift Card without receipt...
Deal Addict
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Feb 5, 2009
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Yep! Gift card without receipt.

Did it once.
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Jun 2, 2008
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emmafb wrote:
Oct 22nd, 2010 1:20 am
Yep! Gift card without receipt.

Did it once.

+1

Had it happen about 2 months ago
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Dec 11, 2005
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Akitakara wrote:
Oct 22nd, 2010 12:12 am
Actually, you'll generally get it back as a Gift Card without receipt...

No...
iamnotamerican.com wrote:
Oct 21st, 2010 10:17 pm
Actually, this isn't correct. If the item was bought under the particular membership card, then the refund will be in the original form of payment.

Yes.

And if you bought something at Costco.ca and return it in-store, you will get cash, not a gift card.
To be nobody but yourself - in a world which is doing its best, night and day, to make you everybody else - means to fight the hardest battle which any human being can fight; and never stop fighting. -- E. E. Cummings
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Sep 5, 2004
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Costco Rules!
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brunes wrote:
Oct 22nd, 2010 8:28 am
No...



Yes.

And if you bought something at Costco.ca and return it in-store, you will get cash, not a gift card.

Well then there seems to be some inconsistency with their return policies then. I have brought items back a few times with no receipt and have always been issued a GC, which isn't a big deal as I'll always need something from Costco. I have experienced this in 3 different locations...
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EP32k2 wrote:
Oct 22nd, 2010 11:54 pm
Well then there seems to be some inconsistency with their return policies then. I have brought items back a few times with no receipt and have always been issued a GC, which isn't a big deal as I'll always need something from Costco. I have experienced this in 3 different locations...
Did you have your membership card? If you have your membership card and the cashier gave you a GC then the cashier is a newbie because they are not supposed to do that.
To be nobody but yourself - in a world which is doing its best, night and day, to make you everybody else - means to fight the hardest battle which any human being can fight; and never stop fighting. -- E. E. Cummings
Deal Addict
Apr 25, 2006
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Mississauga
With Receipt, they give you a refund on the paid method.. example, you pay with amex, you get it back on your amex.

No Receipt, Cashcard given.
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Dec 28, 2007
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brunes wrote:
Oct 22nd, 2010 8:28 am


And if you bought something at Costco.ca and return it in-store, you will get cash, not a gift card.
This was the case for me, they gave me cash back.
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