Lost costco receipt and need to return item

Oct 20th, 2010 4:05 pm

#1

Too itchy [OP]: Deal Addict; Apr 30, 2010; 1429 posts; 351 upvotes

Oct 20th, 2010 4:05 pm

Lost costco receipt and need to return item

Hi,

A week ago, I purchased one of those touchless sensor pumps at Costco, and I want to return it, however I lost the receipt. Can i still return the product without a receipt? Would they have a transaction of me purchasing it, since they scan my membership Costco card everytime I shop there?

Thanks.

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Oct 20th, 2010 4:18 pm

#2

Baseball_Boy: Banned; Jul 11, 2008; 826 posts; 4 upvotes

Oct 20th, 2010 4:18 pm

Too itchy wrote: ↑
Oct 20th, 2010 4:05 pm
Hi,

A week ago, I purchased one of those touchless sensor pumps at Costco, and I want to return it, however I lost the receipt. Can i still return the product without a receipt? Would they have a transaction of me purchasing it, since they scan my membership Costco card everytime I shop there?

Thanks.

I remember one time they were able to pull up my mom's profile/account from entering her name. They just checked the history to find the purchase. Not too sure if they still do that now.

Oct 20th, 2010 4:25 pm

#3

Akitakara: Deal Addict; Aug 18, 2008; 2373 posts; 399 upvotes; Ottawa

Oct 20th, 2010 4:25 pm

Go in and show your membership card. So long as your transaction was done under that membership card, it's stored in their database (for 3 years)

No receipt will actually be needed

Hope this helps.

Oct 21st, 2010 2:26 pm

#4

Swerny: Deal Fanatic; Oct 5, 2008; 9053 posts; 1638 upvotes; Toronto

Oct 21st, 2010 2:26 pm

Akitakara wrote: ↑
Oct 20th, 2010 4:25 pm
Go in and show your membership card. So long as your transaction was done under that membership card, it's stored in their database (for 3 years)

No receipt will actually be needed

Hope this helps.

correct!

Oct 21st, 2010 4:27 pm

#5

EP32k2: Deal Fanatic; Jan 15, 2006; 7547 posts; 1656 upvotes; Richmond Hill

Oct 21st, 2010 4:27 pm

MS MSP wrote: ↑
Oct 21st, 2010 2:26 pm
correct!

No receipt means costco gift card.

Oct 21st, 2010 10:17 pm

#6

iamnotamerican.com: Deal Addict; Jan 30, 2007; 3036 posts; 189 upvotes; Surrey

Oct 21st, 2010 10:17 pm

EP32k2 wrote: ↑
Oct 21st, 2010 4:27 pm
No receipt means costco gift card.

Actually, this isn't correct. If the item was bought under the particular membership card, then the refund will be in the original form of payment.

Oct 22nd, 2010 12:12 am

#7

Akitakara: Deal Addict; Aug 18, 2008; 2373 posts; 399 upvotes; Ottawa

Oct 22nd, 2010 12:12 am

Actually, you'll generally get it back as a Gift Card without receipt...

Oct 22nd, 2010 1:20 am

#8

emmafb: Deal Addict; Feb 5, 2009; 3967 posts; 1140 upvotes; Montreal

Oct 22nd, 2010 1:20 am

Yep! Gift card without receipt.

Did it once.

Oct 22nd, 2010 7:10 am

#9

c-ditty: Member; Jun 2, 2008; 483 posts; 46 upvotes

Oct 22nd, 2010 7:10 am

emmafb wrote: ↑
Oct 22nd, 2010 1:20 am
Yep! Gift card without receipt.

Did it once.

+1

Had it happen about 2 months ago

Oct 22nd, 2010 8:28 am

#10

brunes: Deal Expert; Dec 11, 2005; 18668 posts; 1086 upvotes

Oct 22nd, 2010 8:28 am

Akitakara wrote: ↑
Oct 22nd, 2010 12:12 am
Actually, you'll generally get it back as a Gift Card without receipt...

No...

iamnotamerican.com wrote: ↑
Oct 21st, 2010 10:17 pm
Actually, this isn't correct. If the item was bought under the particular membership card, then the refund will be in the original form of payment.

Yes.

And if you bought something at Costco.ca and return it in-store, you will get cash, not a gift card.

To be nobody but yourself - in a world which is doing its best, night and day, to make you everybody else - means to fight the hardest battle which any human being can fight; and never stop fighting. -- E. E. Cummings

Oct 22nd, 2010 10:57 pm

#11

sixer: Deal Addict; Sep 5, 2004; 3910 posts; 238 upvotes; Guelph, ON

Oct 22nd, 2010 10:57 pm

Costco Rules!

Oct 22nd, 2010 11:54 pm

#12

EP32k2: Deal Fanatic; Jan 15, 2006; 7547 posts; 1656 upvotes; Richmond Hill

Oct 22nd, 2010 11:54 pm

brunes wrote: ↑
Oct 22nd, 2010 8:28 am
No...

Yes.

And if you bought something at Costco.ca and return it in-store, you will get cash, not a gift card.

Well then there seems to be some inconsistency with their return policies then. I have brought items back a few times with no receipt and have always been issued a GC, which isn't a big deal as I'll always need something from Costco. I have experienced this in 3 different locations...

Oct 23rd, 2010 11:56 am

#13

brunes: Deal Expert; Dec 11, 2005; 18668 posts; 1086 upvotes

Oct 23rd, 2010 11:56 am

EP32k2 wrote: ↑
Oct 22nd, 2010 11:54 pm
Well then there seems to be some inconsistency with their return policies then. I have brought items back a few times with no receipt and have always been issued a GC, which isn't a big deal as I'll always need something from Costco. I have experienced this in 3 different locations...

Did you have your membership card? If you have your membership card and the cashier gave you a GC then the cashier is a newbie because they are not supposed to do that.

To be nobody but yourself - in a world which is doing its best, night and day, to make you everybody else - means to fight the hardest battle which any human being can fight; and never stop fighting. -- E. E. Cummings

Oct 23rd, 2010 8:08 pm

#14

Scott84: Deal Addict; Apr 25, 2006; 1223 posts; 57 upvotes; Mississauga

Oct 23rd, 2010 8:08 pm

With Receipt, they give you a refund on the paid method.. example, you pay with amex, you get it back on your amex.

No Receipt, Cashcard given.

Oct 23rd, 2010 8:10 pm

#15

jackrabbit000: Deal Addict; Dec 28, 2007; 3336 posts; 552 upvotes; Alberta

Oct 23rd, 2010 8:10 pm

brunes wrote: ↑
Oct 22nd, 2010 8:28 am

And if you bought something at Costco.ca and return it in-store, you will get cash, not a gift card.

This was the case for me, they gave me cash back.