[Merged]Bonus Air Miles & HBC pts thread: bonus 50 Air Miles, free 100 Air Miles...

[Jeff146]

When someone reaches 300 searches has nothing to do with the post date of the airmiles. The airmiles are awarded the following month, previously they back dated the post date to the last day of the month, for some reason now they've switched to back dating to the first day of the month - either way it has no relation to how fast the 300 searches for that month were done.

Have you signed into my free cause to check if your account is still set up properly? You can see all the search counts for your account there.

How do we do that to check our search count?

[buddhababy]

How do we do that to check our search count?

login to my.freecause.com

[Chi-tel]

login to my.freecause.com

confuse

I got the 30 airmiles for feb, mar, apr and may , but not for jun, is it possible that my freecasuse account still not set up?

[Chi-tel]

hi buddhababy, does you toolbar work properly now?

[buddhababy]

confuse

I got the 30 airmiles for feb, mar, apr and may , but not for jun, is it possible that my freecasuse account still not set up?

hi buddhababy, does you toolbar work properly now?

I had a whole bunch of drama with my toolbar a few months ago and ultimately emailed freecause about it. Here is the pertinant part of their response (bolding mine):

> We apologize for the issues you are experiencing! Your searches are definitely being tracked and credit is always being received. We think your toolbar may not be "bound" to your user account. Please login to my.freecause.com, go to "My Toolbars" in the navigation at the top. Make sure the toolbar that you are using has its organization's stats displayed. If this already is the case then please respond back and we'll look at other options.


Given that I had never logged into freecause before, this was madly confusing. Ultimately, I managed to register and sign into freecause and that actually fixed it. How the toolbar had been calculating searches for me before, when my account was apparently "unbound", I don't know, but that may be what is happening to you.

Also, if you are using the macro with a newer version of the toolbar, your searches are not being recorded, period. (see previous posts on this, starting around page 37)

My toolbar is working fine since that weird blip the other day. But I'm afraid to change user accounts now so I'll have to get my 300 in before I let anyone else here get started on their 300.

[CCCC3333]

I registered for freecause, and it made my toolbar go back to 0 searches.

ETA: I think freecause logged me out of the toolbar. I logged in again and my searches are back.

[buddhababy]

I registered for freecause, and it made my toolbar go back to 0 searches.

Did you look to see how many searches you have recorded at freecause? If you have searches recorded there, it shouldn't be a problem.

I've had plenty of issues where it says 0 on the toolbar and the next day it's ok.

If you have searches recorded at freecause, and the tool bar is not ok tomorrow, email freecause support.

[Chi-tel]

I had a whole bunch of drama with my toolbar a few months ago and ultimately emailed freecause about it. Here is the pertinant part of their response (bolding mine):

> We apologize for the issues you are experiencing! Your searches are definitely being tracked and credit is always being received. We think your toolbar may not be "bound" to your user account. Please login to my.freecause.com, go to "My Toolbars" in the navigation at the top. Make sure the toolbar that you are using has its organization's stats displayed. If this already is the case then please respond back and we'll look at other options.


Given that I had never logged into freecause before, this was madly confusing. Ultimately, I managed to register and sign into freecause and that actually fixed it. How the toolbar had been calculating searches for me before, when my account was apparently "unbound", I don't know, but that may be what is happening to you.

Also, if you are using the macro with a newer version of the toolbar, your searches are not being recorded, period. (see previous posts on this, starting around page 37)

My toolbar is working fine since that weird blip the other day. But I'm afraid to change user accounts now so I'll have to get my 300 in before I let anyone else here get started on their 300.

my wife and I use same email address in AM profile, how come we can set up 2 profile with freecause

the 2nd problem now is both my wife's account and mine can get search point on my wife's computer, but can't on my computer.

[buddhababy]

my wife and I use same email address in AM profile, how come we can set up 2 profile with freecause.

I have no idea.

[Chi-tel]

hi,buddhababy

what is email address you send to freecause?

I need to contact them,thanks a lot

[fightbriz]

why are you emailing Freecause?? Airmiles toolbar just used Freecauses' services or something (previously, before the new toolbar, not sure if the new Toolbar is freecause) but it has nothing to do with Freecause, it's airmiles who is issuing the miles...

[buddhababy]

hi,buddhababy

what is email address you send to freecause?

I need to contact them,thanks a lot

It's on your toolbar - click the dropdown beside the Airmiles logo and choose "send us feedback". That takes you directly to the support page where you can outline your problem. (check off "other" for more fields)

[buddhababy]

why are you emailing Freecause?? Airmiles toolbar just used Freecauses' services or something (previously, before the new toolbar, not sure if the new Toolbar is freecause) but it has nothing to do with Freecause, it's airmiles who is issuing the miles...

It has everything to do with freecause, it's freecause software. If freecause is not registering the searches, then airmiles won't issue the miles. Try emailing airmiles and see what they tell you on how to fix toolbar problems.

[Chi-tel]

Did you look to see how many searches you have recorded at freecause? If you have searches recorded there, it shouldn't be a problem.

I've had plenty of issues where it says 0 on the toolbar and the next day it's ok.

If you have searches recorded at freecause, and the tool bar is not ok tomorrow, email freecause support.

I register in freecasue, everything shows 0,but my toolbar show 300 search, confuse

[sidseven]

buddhababy-- thanks for the tip to email freecause-- the toolbar would randomly log me out, and my toolbar wasn't counting any of my searches. They got back to me within a few days and now it works fine.

here's the email they sent, in case it can help someone.

We apologize for the trouble you're experiencing. To fix this, let’s uninstall and then reinstall the Air Miles CA toolbar.

To uninstall in Internet Explorer, go to Start ->
Program files -> Toolbar -> Uninstall

To uninstall in Firefox, go to Tools -> Add-ons ->
Select the toolbar and press uninstall



Now, let's clear out any association between you and the
toolbar.
In Firefox, go to
Tools --> Clear Private Data --> Select Cookies and Authenticated
Sessions and clear those.In Internet Explorer, go to Tools --> Options --> Main Tab -->
Delete in the Browsing History Section--> Clear the Temporary Internet Files
and Cache.



To install the toolbar, go here:
https://www.airmiles.ca/arrow/ToolbarInstall

(Please, disable your anti-virus software during
installation and make sure that you have cookies enabled)



Before you click login, please go to the Air Miles CA
website and log in with your account number and PIN
(http://www.airmiles.ca/arrow).



Now, click login on the toolbar and present any login credentials that
the toolbar may ask you for.



As soon as you see any of your own statistics displayed
on the toolbar, you will know that the toolbar is working and functioning
properly.



We hope that uninstalling/installing will help you out.

Yours,
FreeCause